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What is Juris Astra?

Juris Astra provides an all-encompassing call center solution tailored for both inbound and outbound communication needs, incorporating key elements like an automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. In addition to these core components, it also offers optional features for customer relationship management (CRM), sales force management, marketing oversight, and case management, which facilitate the effective handling of sales leads, marketing initiatives, customer complaints, service requests, and overall customer service challenges. This integrated solution allows for the streamlined management of multiple communication channels such as telephony, email, web chat, fax, and SMS, all through automated processes. The PABX system underpins telephony connections, supporting incoming lines from various telecommunications providers, including ISDN PRI or CO Analog PSTN trunks, and connecting extension lines to agents or users. Among its extensive features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, compatibility with both hardphones and softphones, VoIP capabilities, and SIP integration. By offering such a diverse range of functionalities, Juris Astra positions itself as a crucial asset for improving operational effectiveness in customer engagement, ultimately streamlining communication and enhancing customer satisfaction. Furthermore, it empowers businesses to adapt to evolving communication demands while maintaining high standards of service delivery.

What is Astra?

Astra is a sophisticated AI-driven lead qualification platform that transforms anonymous website traffic into high-quality, sales-ready leads using always-on conversational AI Agents. Designed for ease of use, Astra requires no coding—simply type in your questions and deploy intelligent chatbots that capture visitor intent, qualify prospects, and hand them off to sales teams automatically. The system features advanced lead scoring and prioritization based on visitor behavior and responses, providing crystal-clear analytics that highlight conversion success and channel effectiveness. Seamless integrations with popular CRMs such as HubSpot, Salesforce, Slack, and calendar tools ensure smooth lead management with rich context for sales teams. Astra’s highly customizable chat widgets allow businesses to tailor conversations and branding to match their unique voice. Its AI continually learns and improves from every interaction, enhancing qualification accuracy over time. Built to serve a wide range of industries, Astra is especially effective for SaaS startups, marketing agencies, eCommerce businesses, and B2B enterprises focusing on pipeline quality. The platform supports multilingual real-time conversations and offers voice AI agents for deeper engagement. Astra also provides white-glove onboarding, dedicated success managers, and priority support for business plans. Its fast setup, powerful insights, and automated workflows empower teams to close more deals faster and with greater confidence.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Juris Technologies

Date Founded

1997

Company Location

Malaysia

Company Website

juristech.net

Company Facts

Organization Name

Astra

Date Founded

2025

Company Location

Hong Kong

Company Website

www.wati.io/products/astra/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

Lead Nurturing

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

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