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What is K-Now?

K-Now Digital Adoption Platform significantly improves user interaction and increases the productivity of individuals using your business applications. Powered by K-Studio, numerous users worldwide successfully engage with their essential applications every day. Knowmore, an innovator in digital adoption, presents the Knowmore Software Suite, which simplifies onboarding and enhances daily productivity for nearly a million users across both web and mobile platforms in 20 countries, effectively linking learning with application use. The K-Now multilingual digital adoption platform enables you to offer real-time assistance and guidance within your applications. This cutting-edge tool is crafted to present information at critical junctures, ensuring that users obtain support exactly when they require it. At Knowmore, we compare K-Now to a GPS system; just as a GPS provides relevant and concise information tailored to a user's location, K-Now delivers customized insights that improve the overall user experience. By integrating technology with user assistance, K-Now not only elevates performance but also nurtures a culture of ongoing learning and adaptability in the workplace. Additionally, this platform encourages users to embrace new tools and processes, promoting a more engaged and efficient workforce.

What is FlowCentric Processware?

FlowCentric Processware empowers businesses to efficiently develop applications centered around their processes through an advanced business process management system. It enables users to handle intricate business workflows seamlessly across various devices, systems, and departments. Additionally, FlowCentric Processware features activity monitoring dashboards that provide users with deeper insights into their operational processes. This platform is perfectly suited for organizations aiming to undergo digital transformation, innovate rapidly, and deliver swift results. Companies leverage FlowCentric Processware to devise adaptable process-driven solutions, prolong the usefulness of ERP systems, and inject actionable insights from data gathered via IoT devices. It is particularly beneficial for businesses with more than 100 employees that seek to digitize countless processes, enhance operational efficiency, and ensure compliance with regulatory standards effectively. Moreover, FlowCentric Processware facilitates collaboration between teams, leading to increased productivity and streamlined operations across the organization.

Media

Media

Integrations Supported

Acumatica Cloud ERP
MYOB Acumatica
Microsoft Dynamics GP
Oracle Fusion Cloud ERP
Pronto
SAP ERP
SYSPRO ERP
Sage 300 Construction and Real Estate (CRE)
Sage Payroll
Sage X3

Integrations Supported

Acumatica Cloud ERP
MYOB Acumatica
Microsoft Dynamics GP
Oracle Fusion Cloud ERP
Pronto
SAP ERP
SYSPRO ERP
Sage 300 Construction and Real Estate (CRE)
Sage Payroll
Sage X3

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$13,341
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowmore

Date Founded

2001

Company Location

France

Company Website

www.knowmore365.com/solutions/k-now/

Company Facts

Organization Name

FlowCentric Technologies

Date Founded

2000

Company Location

South Africa, Australia

Company Website

flowcentric.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Categories and Features

Build Automation

Automated Testing
Build Cache
Build Management Tools
Build Metrics
Change Only Compiling
Debugging Tools
Dependency Management
IDE Compatibility
Parallel Testing
Plugin Library
Source Code Management
Version Conflict Resolution

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Business Rules Management Systems (BRMS)

Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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