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What is K-Now?

K-Now Digital Adoption Platform significantly improves user interaction and increases the productivity of individuals using your business applications. Powered by K-Studio, numerous users worldwide successfully engage with their essential applications every day. Knowmore, an innovator in digital adoption, presents the Knowmore Software Suite, which simplifies onboarding and enhances daily productivity for nearly a million users across both web and mobile platforms in 20 countries, effectively linking learning with application use. The K-Now multilingual digital adoption platform enables you to offer real-time assistance and guidance within your applications. This cutting-edge tool is crafted to present information at critical junctures, ensuring that users obtain support exactly when they require it. At Knowmore, we compare K-Now to a GPS system; just as a GPS provides relevant and concise information tailored to a user's location, K-Now delivers customized insights that improve the overall user experience. By integrating technology with user assistance, K-Now not only elevates performance but also nurtures a culture of ongoing learning and adaptability in the workplace. Additionally, this platform encourages users to embrace new tools and processes, promoting a more engaged and efficient workforce.

What is JumpSeat?

JumpSeat is an innovative digital adoption platform that effectively addresses one of the most challenging aspects of implementing technology solutions. It offers users personalized, role-specific learning experiences designed to meet their unique requirements, promoting deeper learning, comprehension, and overall adoption. Additionally, users can receive immediate support from an instructor on any web-based platform, enhancing the learning experience even further. This real-time guidance significantly contributes to the user's ability to navigate and utilize technology with confidence.

Media

Media

Integrations Supported

Integrations Supported

ALL In Learning
Adobe Workfront
SAP Concur

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowmore

Date Founded

2001

Company Location

France

Company Website

www.knowmore365.com/solutions/k-now/

Company Facts

Organization Name

JumpSeat

Date Founded

2016

Company Location

United States

Company Website

www.jumpseat.io

Categories and Features

Customer Experience

Feedback Management
Survey Management

Customer Service

Alerts / Escalation
Email Management
Knowledge Base
Surveys & Feedback
Virtual Assistant

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Surveys & Feedback
User Onboarding

Onboarding

Document Management
Electronic Forms
Employee Handbook
Task Management
Training Management

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Knowledge Management
Multi-Channel Collection

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
User Onboarding

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Corporate / Business
Learner Portal
Synchronous Learning
Training Companies

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