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What is KANDY?

In the competitive landscape of attracting enterprise clients, businesses are contending not only with established firms but also with innovative newcomers that leverage cloud-based communication platforms equipped with APIs, aiming to enhance customer engagement. Kandy distinguishes itself with its advanced white-label CPaaS, offering more than just programmable APIs; it includes pre-built applications called Kandy Wrappers and a robust marketplace that enables independent software vendors to create tailored vertical market solutions, alongside the capacity to augment existing SIP and UCaaS infrastructures via the Kandy Link WebRTC Gateway. The idea of Embedded Communications facilitates smooth interactions, empowering sales representatives to make calls directly from their CRM systems, enabling healthcare providers to conduct video consultations with patients through electronic health records while sharing vital medical images, and allowing students to check for tutor availability and initiate sessions without delay. This seamless communication occurs with exceptional voice and video quality, incorporating presence, messaging, chat, and collaboration tools to deliver a holistic user experience. By harnessing these capabilities, Kandy not only enhances communication strategies but also enables enterprises to cultivate stronger connections and operational efficiencies, driving their success in today's fast-paced business environment. Such innovations represent a significant leap forward in how businesses engage with customers and streamline their internal operations.

What is Azure Communication Services?

Develop captivating communication solutions by utilizing the same secure infrastructure that supports Microsoft Teams. Azure Communication Services offers sophisticated communication APIs that can elevate your applications across various devices and platforms, all while relying on the trusted framework of Microsoft Teams. Seamlessly engage with customers through a fully managed communication solution that encompasses video, voice, chat, and text messaging, allowing for fluid interactions across your applications, websites, and mobile devices. Benefit from the reliability of a robust global platform that countless users depend on daily. Broaden your outreach while maintaining security, as this service functions within a highly secure and compliant cloud environment. Enable connections between users on both web and mobile platforms effortlessly. Easily integrate communication workflows into your applications with flexible SDKs and APIs that work with popular programming languages and platforms, including iOS, Android, Web, .NET, and JavaScript. Capitalize on a global, low-latency network that scales automatically to meet your requirements while delivering reliable enterprise-grade calling and messaging functionalities. This forward-thinking strategy not only improves user experience but also cultivates richer engagement through uninterrupted connectivity, ensuring that your communications are both effective and secure. Embrace the future of interaction with a platform designed to grow alongside your needs.

Media

Media

Integrations Supported

Activepieces
Azure Marketplace
Empirix
Microsoft Azure
Momentum Telecom
Oreka TR

Integrations Supported

Activepieces
Azure Marketplace
Empirix
Microsoft Azure
Momentum Telecom
Oreka TR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ribbon

Company Location

United States

Company Website

www.kandy.io

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/services/communication-services/

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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