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What is KWI Unified Commerce Platform?

KWI delivers specialty retailers a cohesive shopping experience that seamlessly blends online and physical interactions, focusing on the end consumer's preferences. The KWI Unified Commerce Platform is an all-encompassing, cloud-based solution tailored for retail needs. Our suite of services, such as POS, Merchandising, and eCommerce, operates from a unified database, which guarantees a fluid omnichannel experience for customers. This level of integration significantly boosts customer satisfaction while also simplifying operational processes for retailers, thus facilitating the management of different business elements more efficiently. Moreover, this approach empowers retailers to respond to market changes more swiftly and effectively.

What is Comarch Unified Commerce Platform?

The Comarch Unified Commerce platform enables businesses to engage with customers across various channels while effortlessly managing these integrated sales avenues. Regardless of the chosen channel, customers enjoy access to a consistent array of features due to the platform's centralized architecture. This system facilitates seamless information exchange among sales channels, allowing customers to interact in one channel and transition to another with ease. For instance, a customer might place an order in-store, track it online, and opt for home delivery. Additionally, they could purchase an item online and return it at a physical store, enhancing flexibility and convenience in the shopping experience. This interconnected approach not only enriches customer interactions but also streamlines operations for retailers.

Media

Media

Integrations Supported

42
AcuitySpark
Buyer's Toolbox BAR
Clutch
Endear
Exenta
Pimberly
stockinstore

Integrations Supported

42
AcuitySpark
Buyer's Toolbox BAR
Clutch
Endear
Exenta
Pimberly
stockinstore

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KWI

Date Founded

1985

Company Location

New York

Company Website

www.kwi.com

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/retail/

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Categories and Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

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