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What is Kaleido?

Transforming user challenges into significant product decisions requires a systematic methodology that includes four fundamental steps to meet your team’s needs. By moving from initial ideas to concrete results, it's essential to collect both quantitative and qualitative insights from users in an integrated manner. Utilize AI-enhanced pattern recognition and atomic research techniques to refine 1000 pieces of user feedback into 10 actionable projects or features. Employ Kaleido’s automated reporting tools to emphasize the most vital initiatives for development effectively. It’s crucial for team members to understand the reasoning behind each product task, which fosters a clearer grasp of project goals. Conduct comprehensive analyses of user feedback to identify key patterns and trends. Let Kaleido's AI simplify user data structures, narrowing down 1000 concepts to merely 50 focused projects. Once significant patterns are identified, ensure access to all relevant user information stored within the system. Make informed decisions on which product elements deserve the most focus by pinpointing the most frequently mentioned user pain points. Regularly track the aggregated data from your user base to recognize broad trends and uncover essential insights that can propel your product's advancement. This holistic strategy not only improves your decision-making capability but also cultivates an environment centered around user needs, ultimately leading to more innovative solutions. Moreover, by embracing this structured approach, your team can foster collaboration and ensure that each member contributes meaningfully to the development process.

What is Aptitude?

Harness the power of our AI to streamline and assess conversations with a diverse array of clients, delivering the depth of an in-depth interview while maximizing the outreach of a survey. By replacing conventional research methods with AI-driven interviews, you can swiftly and thoroughly understand your customers' viewpoints. Customize your AI interviewer by establishing a unique dialogue structure, integrating moderator insights, and attaching relevant research documents. Conduct hundreds of interviews at once, as our AI facilitator engages participants in meaningful conversations and digs deeper to uncover the reasons behind their responses. It efficiently summarizes transcripts, emphasizes key themes, and provides actionable insights, enabling you to make data-driven decisions that propel business growth. Aptitude offers a suite of tools to gain a comprehensive understanding of your clientele from multiple perspectives. Collect rich qualitative and quantitative feedback on recently launched products, while also automatically reaching out to previously engaged users to gather timely insights. This extensive methodology not only deepens your understanding of customer experiences but also supports the fine-tuning of your broader business strategy, ensuring you stay ahead in a competitive market. With the integration of AI, you can continuously adapt to evolving customer needs and preferences, further enhancing your connection with your audience.

Media

Media

Integrations Supported

Slack
Telegram

Integrations Supported

Slack
Telegram

API Availability

Has API

API Availability

Has API

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kaleido

Company Location

United States

Company Website

www.kaleido.so/

Company Facts

Organization Name

Aptitude

Company Location

United States

Company Website

tryaptitude.ai/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

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