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What is Kaleido?

Transforming user challenges into significant product decisions requires a systematic methodology that includes four fundamental steps to meet your team’s needs. By moving from initial ideas to concrete results, it's essential to collect both quantitative and qualitative insights from users in an integrated manner. Utilize AI-enhanced pattern recognition and atomic research techniques to refine 1000 pieces of user feedback into 10 actionable projects or features. Employ Kaleido’s automated reporting tools to emphasize the most vital initiatives for development effectively. It’s crucial for team members to understand the reasoning behind each product task, which fosters a clearer grasp of project goals. Conduct comprehensive analyses of user feedback to identify key patterns and trends. Let Kaleido's AI simplify user data structures, narrowing down 1000 concepts to merely 50 focused projects. Once significant patterns are identified, ensure access to all relevant user information stored within the system. Make informed decisions on which product elements deserve the most focus by pinpointing the most frequently mentioned user pain points. Regularly track the aggregated data from your user base to recognize broad trends and uncover essential insights that can propel your product's advancement. This holistic strategy not only improves your decision-making capability but also cultivates an environment centered around user needs, ultimately leading to more innovative solutions. Moreover, by embracing this structured approach, your team can foster collaboration and ensure that each member contributes meaningfully to the development process.

What is FeedBaxley?

We are a collective of four friends committed to FeedBaxley, a revolutionary tool aimed at helping businesses obtain valuable insights from their customers instead of operating in a vacuum. With FeedBaxley, initiating the collection of user feedback takes only seconds; by inserting a single line of code, you can unlock immediate access to crucial data. This line of code activates a dynamic form, enabling you to conduct essential user research directly within your application. Teams concentrating on product development can leverage insights drawn from user research to make well-informed decisions. You can easily customize your surveys to reflect your brand identity without needing any coding skills, ensuring that they align perfectly with your image. Feedback can be accessed in real-time directly in your Slack workspace, making it convenient to stay in the loop. Integrating FeedBaxley into your workflow is seamless; just click a button to begin. After registering, your first task will be to create a new widget tailored specifically to your requirements. Among the exciting features you can modify for your widget is its "display type." The default option is a link, but you can also present it as a "Tab," allowing it to stick to the side of the page, creating a tab-like appearance. This adaptability not only improves user interaction but also guarantees that your feedback collection process is engaging and visually striking. Ultimately, FeedBaxley empowers businesses to evolve by actively listening to their customers' voices.

Media

Media

Integrations Supported

Slack
Telegram

Integrations Supported

Slack
Telegram

API Availability

Has API

API Availability

Has API

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kaleido

Company Location

United States

Company Website

www.kaleido.so/

Company Facts

Organization Name

FeedBaxley

Date Founded

2020

Company Location

United States

Company Website

feedbaxley.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

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