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What is Keeping.com?

Keeping serves as the essential shared inbox solution for Google Workspace, designed specifically for teams engaged in a variety of tasks beyond merely handling customer support. This innovative help desk software, available at Keeping.com, streamlines the management of customer support emails directly within Gmail, allowing teams to transform incoming requests into tickets that are accessible to the whole group. With features that enable managers to assign responsibilities, engage in discussions, and prioritize tasks, it also provides real-time insights into customer support metrics, ultimately enhancing overall team productivity and collaboration. By integrating these capabilities, Keeping ensures that teams can operate more efficiently across diverse functions while maintaining a clear focus on customer satisfaction.

What is Folio by Amitree?

Folio enables real estate agents to efficiently manage their transactions directly from Gmail or Outlook, while providing seamless integration with GSuite and Microsoft 365. With the trust of over 100,000 agents, Folio aids in timely closings, impresses clients, and generates more referrals. This tool simplifies the process of wow-ing clients and keeping transactions organized, even during the busiest of times. Folio operates within your existing email environment, utilizing AI to automatically identify emails pertinent to real estate transactions. It allows for the swift creation of shareable timelines for clients and colleagues with just a single click. Additionally, Folio ensures your deals remain on schedule by offering transaction timelines and reminders that sync with your Google or Outlook Calendar. By consolidating all necessary emails, documents, and contacts into Smart Folders, Folio streamlines your workflow, making it unnecessary to search for important files ever again. Everything you need is conveniently organized and accessible!

Media

Media

Integrations Supported

Docusign
Gmail
Google Calendar
Google Contacts
Google Drive
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Shopify
Zapier

Integrations Supported

Docusign
Gmail
Google Calendar
Google Contacts
Google Drive
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Shopify
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per user/month
Free Trial Offered?
Free Version

Pricing Information

$29/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Keeping.com

Date Founded

2019

Company Location

Brooklyn, NY

Company Website

www.keeping.com

Company Facts

Organization Name

Amitree

Date Founded

2012

Company Location

United States

Company Website

www.amitree.com/try-folio/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Real Estate Agency

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Real Estate Transaction Management

Accounting
Appointment Scheduling
CRM
Commission Management
Contract Management
Critical Date Alerts
Document Templates
Electronic Signature
File Sharing
Task Management
Transaction Review

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