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What is Keeping.com?

Keeping serves as the essential shared inbox solution for Google Workspace, designed specifically for teams engaged in a variety of tasks beyond merely handling customer support. This innovative help desk software, available at Keeping.com, streamlines the management of customer support emails directly within Gmail, allowing teams to transform incoming requests into tickets that are accessible to the whole group. With features that enable managers to assign responsibilities, engage in discussions, and prioritize tasks, it also provides real-time insights into customer support metrics, ultimately enhancing overall team productivity and collaboration. By integrating these capabilities, Keeping ensures that teams can operate more efficiently across diverse functions while maintaining a clear focus on customer satisfaction.

What is DRS Softech IMAP Migration Tool?

The DRS Softech IMAP Migration Tool presents an efficient, single-step method for migrating IMAP accounts, accommodating well-known platforms such as Gmail, G Suite, and Office 365, while maintaining a high degree of precision throughout the transition. Users can create local backups of their IMAP mailboxes in multiple formats, including PST, EML, MSG, and PDF, while also benefiting from features that remove duplicate emails. Beyond email migration, the tool also supports the transfer of calendars from IMAP to Office 365, delivering a thorough solution for users' needs. Equipped with numerous advanced features, the application offers a working demo to guarantee a safe and accurate email migration experience. Its user-friendly graphical interface ensures that individuals of all technical backgrounds can navigate the IMAP Backup Tool with ease. In addition, the software is compatible with both Windows and Mac OS systems, giving users the added benefit of a free version alongside available technical support. This combination of features makes it an excellent option for both individuals and organizations seeking to manage their email migrations effectively and efficiently. Moreover, the tool’s versatility and support options enhance its appeal to a wide range of users.

Media

Media

No images available

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Shopify
Zapier

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Shopify
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per user/month
Free Trial Offered?
Free Version

Pricing Information

$79
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Keeping.com

Date Founded

2019

Company Location

Brooklyn, NY

Company Website

www.keeping.com

Company Facts

Organization Name

DRS Softech

Date Founded

2011

Company Location

United States

Company Website

www.drssoftech.com/imap-migration.html

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

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