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What is Keystone?

Keystone is the first operating system tailored specifically for B2B ecommerce brands that are involved in wholesale transactions. Today, numerous wholesale teams encounter difficulties as they attempt to merge various disconnected tools for lead generation, customer relationship management, order fulfillment, and accounts receivable. This often results in stalled deals, missed orders, and slowed cash flow. Keystone addresses these challenges by offering a comprehensive lead-to-cash process within a single platform, expertly integrated with Shopify, which effectively fills the gaps in existing systems. Instead of forcing brands to cobble together separate solutions like Elastic, RepSpark, or NuOrder—each tackling only a small piece of the wholesale puzzle—Keystone presents an all-encompassing system that monitors a buyer's journey from the first inquiry right through to final payment. Such integration not only reduces the workload on teams but also diminishes the likelihood of miscommunication between sales and operations while increasing clarity around revenue-generating factors. With Keystone, organizations can enhance their operational efficiency, allowing them to concentrate more on their growth strategies and customer relationships. Ultimately, this streamlined approach empowers businesses to reach their full potential in the competitive ecommerce landscape.

What is Continuum B2B Returns?

The returns process within the B2B wholesale, distribution, and manufacturing industries has become increasingly disorganized due to dependence on PDF forms, email interactions, and manual data entry practices. To ease the bottleneck in shipping documentation, it's crucial to provide your shipping and receiving teams with real-time updates on expected returns throughout the day. Customers can easily oversee their returns through your website, mobile application, or a provided link. With live integrations, they'll gain immediate access to accurate pricing and their historical purchase order information. The Return Merchandise Authorization (RMA) is created within your ERP system, applying business logic to ensure thorough evaluations of warehouse returns, shipping costs, and restocking fees. This intuitive portal keeps customers updated with real-time information regarding their returns, which benefits both customer service representatives and warehouse staff. By refining the returns experience, customers can enjoy a seamless process along with prompt status updates that enhance their satisfaction and loyalty. Furthermore, this streamlined approach not only boosts operational efficiency but also builds stronger connections with your clientele, creating a more robust business environment. Ultimately, embracing such a system can lead to significant long-term benefits for both your company and its customers.

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Integrations Supported

Acumatica Cloud ERP
EasyPost
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
Shopify

Integrations Supported

Acumatica Cloud ERP
EasyPost
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$299
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Keystone B2B LLC

Date Founded

2025

Company Location

United States

Company Website

keystoneb2b.io

Company Facts

Organization Name

Continuum

Company Location

United States

Company Website

www.gocontinuum.ai

Categories and Features

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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