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What is Kimola Cognitive?

Kimola Cognitive stands out as a dependable Machine Learning Platform, enabling users to effortlessly gather reviews from more than 20 various sources while also analyzing and classifying customer feedback and other types of textual information. Key features of Kimola Cognitive include: - Web scraping capabilities to collect reviews - User-friendly text analysis and entity recognition through a drag-and-drop interface - Access to pre-built models in the Kimola Cognitive Gallery for data analysis - The ability to create, train, and save custom machine learning models without any coding required - Integration with GPT to produce executive summaries, SWOT analyses, and other influential marketing documents - Multilingual support available in six languages and continually expanding to reach a wider audience. This platform not only enhances efficiency but also democratizes access to sophisticated analytical tools for users of all backgrounds.

What is Chattermill?

Experience comprehensive analytics for customer feedback designed specifically for the world’s fastest-growing companies. With Chattermill, you can gain a significant edge over competitors by integrating, assessing, and interpreting customer feedback in real-time. Unify all feedback channels and customer interactions effortlessly on a collaborative and intuitive platform. Utilize cutting-edge AI technology for sentiment and theme analysis to gain insights into customer emotions regarding your product, identify emerging trends, and uncover the factors that drive customer loyalty. By filtering through and interpreting the underlying meanings within your data, you can swiftly evaluate the components that impact customer experience. Moreover, analyzing signals from customer feedback allows you to detect and anticipate potential opportunities that can boost revenue, enhance customer advocacy, and improve retention across every customer interaction, ensuring your business remains flexible and responsive to shifting market demands. This approach not only helps in making informed decisions but also fosters a deeper connection with your customers for sustained growth.

Media

Media

Integrations Supported

Trustpilot
Amazon

Integrations Supported

Trustpilot
Alchemer
Appfigures
Delighted
Dixa
Facebook
Intercom
Medallia
Qualaroo
Qualtrics Customer Experience
Qualtrics XM Platform
REVIEWS.io
Salesforce
Slack
SurveyMonkey
Wufoo
Yotpo
Zendesk Sunshine

API Availability

API Availability

Pricing Information

$199 / 10000 Queries / month
Pricing is based on query limit, custom model count and support options.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Kimola

Date Founded

2014

Company Location

United States

Company Website

kimola.com

Company Facts

Organization Name

Chattermill

Date Founded

2015

Company Location

United Kingdom

Company Website

chattermill.com

Categories and Features

Artificial Intelligence

For Healthcare
For Sales
For eCommerce
Machine Learning
Multi-Language
Natural Language Processing

Qualitative Data Analysis

Annotations
Multi-Language
Quantitative Content Analysis
Sentiment Analysis
Text Analytics
User Research Analysis

Sentiment Analysis

Not specified

Social Listening

Not specified

Text Analytics

Not specified

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Sentiment Analysis
Summarization
Tagging
Text Analysis
Topic Clustering

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Not specified

Sentiment Analysis

Not specified

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