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What is Knexus?

The Knexus visual commerce platform offers a seamless way to deliver customized and shoppable content from influencers, social networks, and brands directly to consumers at key moments, enabling them to make informed purchasing decisions with ease. By employing sophisticated AI technology, Knexus adeptly identifies, tags, and organizes content from various sources—whether from your brand, influencers, or customers. The platform intelligently connects each shopper with the most relevant content, identifying what is likely to influence their buying decisions. As social media continues to grow, brands find themselves with unmatched opportunities to interact with their audience. Yet, many fail to capitalize on this dynamic content within their e-commerce sites. Knexus effectively fills this void by automatically providing pertinent content from your brand, influencers, and customers precisely when shoppers need it throughout their online journey, removing the hassle of manual tagging or segmentation. This groundbreaking strategy not only improves the overall shopping experience but also significantly boosts conversion rates for brands, making it an essential tool in today's digital marketplace. Furthermore, as consumer preferences evolve, maintaining an agile approach to content delivery becomes increasingly crucial for sustained engagement and sales success.

What is Autochat?

Revamp your Live Chat strategy to extend beyond traditional customer support functions. While many view Live Chat merely as a means of providing assistance, we encourage a broader understanding of its potential. By interacting with customers in real-time, you can effectively reduce the likelihood of shoppers feeling disoriented or abandoning their carts. Furthermore, you can equip automated systems to address common inquiries promptly. Focusing on users based on their previous interactions and behaviors can significantly improve the personalization of their experience, while automation ensures you are available to engage customers at all hours. This capability allows you to adeptly assist consumers throughout their entire purchasing process. Each interaction is informed by both current session activities and historical transaction data, enabling you to deliver swift answers to their questions. Features like Proactive Messaging, Live Shopper Insights, and Real-time Shopper Journeys are crafted to help identify shopping sessions with the highest revenue potential. Collectively, these powerful tools are presented in an easy-to-use DIY graphical interface that requires no technical expertise. With effortless integration into Shopify, your store can immediately start reaping the rewards of these advanced features, simplifying the process of enhancing customer engagement. The opportunity for boosting your sales is right at your fingertips, ready for you to take advantage of it and transform customer relationships into revenue streams.

Media

Media

Integrations Supported

Shopify
WhatsApp

Integrations Supported

Shopify
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knexus

Date Founded

2010

Company Location

United Kingdom

Company Website

www.knexusgroup.com

Company Facts

Organization Name

Autochat.io

Date Founded

2018

Company Location

India

Company Website

autochat.io

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Categories and Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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