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What is Knoa UEM?

End-user challenges can greatly impede productivity and create operational inefficiencies. By utilizing Knoa UEM, organizations can significantly reduce user errors by as much as 50%, thereby enhancing overall productivity. The financial repercussions of software inefficiencies and poorly designed processes can cost companies billions, leading to the loss of hundreds of millions of hours of valuable work. Addressing these user-related issues allows Knoa UEM to reclaim as much as 90% of the time that would otherwise be lost. Firms that choose to implement Knoa UEM often see a decrease of up to 70% in support calls, along with shorter response times and lower training costs. This investment accelerates business operations and drives necessary changes while also reducing risks associated with technology. It enables businesses to pinpoint compliance and security vulnerabilities, which is increasingly vital in the current digital environment. Additionally, Knoa UEM offers insights into processes that are ideal candidates for robotic process automation (RPA) and highlights areas where user analytics can be most effectively applied. Fostering employee engagement and ensuring smooth adoption during the transition to cloud-based applications is essential. Moreover, keeping track of task execution in enterprise applications not only aids in digital transformation initiatives but also promotes a seamless transition and enhances overall organizational performance, ensuring that businesses thrive in a competitive landscape.

What is Autonomous Digital Experience Management (ADEM)?

An integrated digital experience management solution that works with Prisma SAE, along with GlobalProtect and Prisma Access, enables the enhancement of user experiences without the necessity for extra software or hardware installations. IT teams are required to swiftly detect and address issues in the entire service delivery chain, catering to both remote and office-based employees. By utilizing ADEM, which is part of the SASE framework, you can easily uncover answers to any performance-related inquiries for any user. This tool provides extensive insights into user experiences, allowing you to identify critical incidents and their underlying causes effectively. With comprehensive visibility, you can oversee user experiences by correlating performance metrics across all networks and endpoints, ensuring that any potential problems are swiftly addressed to maintain optimal functionality. Furthermore, this approach fosters a proactive stance in managing digital experiences, ultimately enhancing overall productivity and satisfaction among users.

Media

Media

Integrations Supported

Oracle Cloud Infrastructure
Prisma Access
Prisma SASE
Prisma SD-WAN
SAP Cloud Platform
Salesforce

Integrations Supported

Oracle Cloud Infrastructure
Prisma Access
Prisma SASE
Prisma SD-WAN
SAP Cloud Platform
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knoa Software

Date Founded

2003

Company Location

United States

Company Website

www.knoa.com

Company Facts

Organization Name

Palo Alto Networks

Date Founded

2005

Company Location

United States

Company Website

www.paloaltonetworks.com/sase/adem

Categories and Features

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

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