Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SiteMinder Reviews & Ratings
    256 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    1,838 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    131 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    133 Ratings
    Company Website
  • Lodgify Reviews & Ratings
    4,238 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    81 Ratings
    Company Website
  • Park Reviews & Ratings
    35 Ratings
    Company Website
  • TablesReady Reviews & Ratings
    85 Ratings
    Company Website
  • HungerRush Reviews & Ratings
    125 Ratings
    Company Website
  • PromoTix Reviews & Ratings
    256 Ratings
    Company Website

What is Knowcross?

In an era where online guest reviews hold significant sway, managing service quality plays a crucial role in determining your business's success and profitability. Knowcross offers indispensable tools to facilitate this critical task. By enhancing operational efficiency, you can raise the bar for guest service and cultivate deeper loyalty among patrons. With Knowcross, your hotel staff can tap into valuable guest insights, allowing you to anticipate needs, react effectively, and consistently surpass expectations. Furthermore, utilizing these insights helps you craft unforgettable experiences that leave a lasting impression on guests long after they depart. Ultimately, this proactive approach not only improves service but also drives repeat business and positive referrals.

What is HotelSmarters?

HotelSmarters is a cutting-edge middleware solution designed specifically for the hospitality sector, transforming in-room televisions and guest mobile devices into interactive platforms that enhance the guest experience. This innovative system enables hotels to deliver welcome messages in various languages, promote additional services like spa treatments and dining options directly through the television, and streamline ecommerce transactions for guest purchases. Furthermore, it integrates smoothly with property management systems, allowing for the display of billing information and the status of services while providing essential features such as self check-in/out, mobile key access, and digital signage. By gathering valuable analytics on guest interactions, the platform aims to improve hotel operations and boost revenue. Additionally, HotelSmarters merges personalized guest engagement with flexible remote service ordering, integrated payment solutions, and efficient content delivery, which collectively work to enhance guest satisfaction and increase the property’s profitability. Thus, it not only elevates the overall guest experience but also optimizes hotel management workflows, creating a more efficient operational environment. This comprehensive approach ensures that both guests and hotel staff benefit from a seamless interaction.

Media

Media

Integrations Supported

Akia
Glowing
INTELITY
IRIS Guest
MVI
SABA Chatbot
SABA F&B Ordering
SABA Host

Integrations Supported

Akia
Glowing
INTELITY
IRIS Guest
MVI
SABA Chatbot
SABA F&B Ordering
SABA Host

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$3.99 per room
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowcross

Date Founded

2002

Company Location

United Kingdom

Company Website

knowcross.com

Company Facts

Organization Name

HotelSmarters

Date Founded

2023

Company Location

United States

Company Website

hotelsmarters.com

Categories and Features

Popular Alternatives

Tourismart Reviews & Ratings

Tourismart

SimpleApps

Popular Alternatives

INTELITY Reviews & Ratings

INTELITY

Intelity