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What is Konnecto?

Konnecto distinguishes itself as the only platform that thoroughly analyzes the consumer experiences of your competitors, identifying weaknesses in upper-funnel purchase attribution while providing daily, actionable insights to boost your online sales and reduce uncertainty. By offering a detailed perspective on both your customer journeys and those of your rivals, it utilizes artificial intelligence to expose gaps in purchase attribution, allowing you to swiftly capitalize on opportunities that can enhance your online revenue. This wealth of insights empowers you to devise a solid go-to-market strategy and execution plan, skillfully positioning yourself ahead of your competition. Furthermore, it is crucial to investigate the larger landscape beyond your immediate data to uncover where the most significant opportunities lie. Konnecto meticulously reverse-engineers the purchasing processes of your competitors, scrutinizing their assets throughout the entire sales funnel. With an ongoing evaluation of consumer behaviors, market segments, and competitive strategies, the platform consistently delivers daily marketing opportunity suggestions, enabling you to optimize your budget allocation and achieve maximum impact. This proactive method not only keeps you at the forefront of the industry but also allows for agile adaptation to shifting market dynamics, ensuring sustained growth and success in a competitive environment. Ultimately, leveraging such in-depth analysis can significantly enhance your strategic decision-making capabilities.

What is Custellence?

Custellence offers a journey mapping solution tailored for customer journey managers, customer experience (CX) professionals, and specialists. With Custellence's journey maps, you can effectively showcase your customer journey in a way that is both professional and compelling. This software is crafted to assist you in seamlessly integrating all elements of the customer experience. Elevating the customer journey discussion within your organization is essential. 1. Produce visually impactful and persuasive customer cases that will engage managers, stakeholders, and other key individuals. 2. Equip yourself to effectively communicate crucial insights about customer journeys to the rest of your organization. 3. When narrating a customer’s experience, you will do so with confidence and clarity. Custellence serves as a time-efficient tool that enhances your confidence through an intuitive communication interface and smart journey mapping features. Its design is user-friendly and straightforward, enabling you to create service blueprints and journey maps effortlessly, without any prior design experience or the need for lengthy manuals. Additionally, this tool empowers you to focus on delivering exceptional customer experiences with ease and precision.

Media

Media

Integrations Supported

Amazon
Facebook
Google
Purple
Reddit
YouTube

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$28.00/month/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Konnecto

Company Location

Israel

Company Website

www.konnecto.com

Company Facts

Organization Name

Custellence

Date Founded

2016

Company Location

Sweden

Company Website

custellence.com

Categories and Features

Categories and Features

Customer Journey Mapping Tools

Attribution Modeling
Collaboration
Templates

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