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Ratings and Reviews 0 Ratings
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ManageEngine ADSelfService PlusPassword reset tickets are a common issue that troubles both IT teams and end users alike. To maintain productivity, IT departments often prioritize more critical tasks, pushing less urgent issues, such as password resets, further down the queue. If not handled swiftly, password reset tickets can lead to significant costs for organizations. Research indicates that nearly 30 percent of all help desk inquiries stem from forgotten passwords. Large enterprises have reportedly invested over $1 million to manage and resolve issues related to password resets. Regularly updating passwords is a valuable practice that can mitigate the risk of cyberattacks stemming from compromised credentials. To bolster security, experts advise that administrators implement policies mandating regular password changes and establish expiration timelines for passwords. By doing so, organizations can enhance their overall security posture while minimizing the burden on their IT teams.
What is Kount?
Setting the standard in protecting the entire customer journey—from account registration and login to transaction processing and dispute resolution—this innovative solution significantly reduces chargebacks, manual evaluations, and mistaken declines, which leads to improved approval rates and heightened revenue. The principle of Identity Trust focuses on assessing the credibility of each identity engaged in every payment, account setup, and login action. Leveraging advanced AI technology, Kount's Identity Trust Global Network TM combines trust and fraud signals from a staggering 32 billion interactions annually to address fraud in real time while also enabling tailored customer experiences. By providing swift and accurate identity trust assessments, the system guarantees secure transactions, account creations, and login processes, effectively reducing the risks tied to digital fraud, chargebacks, and unnecessary manual scrutiny. Additionally, this cutting-edge approach markedly lowers the incidence of false positives, easing the process for genuine customers and empowering businesses to confidently process more legitimate orders, thus enhancing overall revenue and improving operational efficiency. As a result, organizations are equipped to refine their decision-making framework, removing ambiguity and streamlining customer engagement, which ultimately contributes to stronger customer loyalty and satisfaction over time.
What is Amiko?
Presenting a groundbreaking digital platform that expertly manages the entire dispute process, from enhancing communication between cardholders and merchants to overseeing resolution and arbitration through Mastercom and VROL. This state-of-the-art solution operates as a virtual agent for fraud and disputes, featuring sophisticated chatbot functionalities that tackle potential fraud challenges and various dispute conversations directly within your application or portal. By converting case management into a digital format, it achieves unprecedented levels of process automation—optimizing everything from case initiation and collaboration with merchants to fraud reporting and bulk handling—leading to extraordinary efficiency gains. The system also integrates data pre-filling and validation processes to minimize errors committed by agents, while smart deadline tracking and case prioritization guarantee that no critical timelines are missed. Transition seamlessly from your existing dispute management tools or expensive outsourcing options to Amiko, resulting in a tenfold increase in operational efficiency and the complete removal of dispute write-off limits. By streamlining the intricacies of fraud and dispute management, Amiko also ensures a smooth onboarding experience for new agents, facilitating their integration into a more efficient framework. This revolutionary approach not only boosts operational effectiveness but also positions your organization as a leader in the realm of dispute resolution technology, paving the way for future advancements in the field. Increased efficiency and enhanced agent training will further solidify your competitive advantage in the market.
Integrations Supported
AppHelp
AppMarket
AppWise
BehavioSec
BlueSnap
Deck Commerce
EMB
Ekata
IXOPAY
Kompliant
Integrations Supported
AppHelp
AppMarket
AppWise
BehavioSec
BlueSnap
Deck Commerce
EMB
Ekata
IXOPAY
Kompliant
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Kount
Date Founded
2007
Company Location
United States
Company Website
www.kount.com
Company Facts
Organization Name
Rivero
Company Location
Switzerland
Company Website
rivero.tech/amiko
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
