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What is Kount?

Setting the standard in protecting the entire customer journey—from account registration and login to transaction processing and dispute resolution—this innovative solution significantly reduces chargebacks, manual evaluations, and mistaken declines, which leads to improved approval rates and heightened revenue. The principle of Identity Trust focuses on assessing the credibility of each identity engaged in every payment, account setup, and login action. Leveraging advanced AI technology, Kount's Identity Trust Global Network TM combines trust and fraud signals from a staggering 32 billion interactions annually to address fraud in real time while also enabling tailored customer experiences. By providing swift and accurate identity trust assessments, the system guarantees secure transactions, account creations, and login processes, effectively reducing the risks tied to digital fraud, chargebacks, and unnecessary manual scrutiny. Additionally, this cutting-edge approach markedly lowers the incidence of false positives, easing the process for genuine customers and empowering businesses to confidently process more legitimate orders, thus enhancing overall revenue and improving operational efficiency. As a result, organizations are equipped to refine their decision-making framework, removing ambiguity and streamlining customer engagement, which ultimately contributes to stronger customer loyalty and satisfaction over time.

What is Disputes Deflector?

At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.

Media

Media

Integrations Supported

AppBilling
AppHelp
AppReseller
AppWise
BlueSnap
Canopy
CatalystPay
Chargeback Gurus
Deck Commerce
Ekata
IXOPAY
Kompliant
NMI Payments
Refold
ResponseCRM
Shift4Shop
TEXT2DRIVE
myKaarma

Integrations Supported

AppBilling
AppHelp
AppReseller
AppWise
BlueSnap
Canopy
CatalystPay
Chargeback Gurus
Deck Commerce
Ekata
IXOPAY
Kompliant
NMI Payments
Refold
ResponseCRM
Shift4Shop
TEXT2DRIVE
myKaarma

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kount

Date Founded

2007

Company Location

United States

Company Website

www.kount.com

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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