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Ratings and Reviews 0 Ratings
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What is Kovair Omnibus?
Kovair Omnibus functions as an Enterprise Service Bus (ESB) solution aimed at improving collaboration, enhancing tool interoperability, increasing agility, and streamlining product delivery. The presence of various tools used by cross-functional teams during delivery processes can often lead to considerable disruptions. Kovair Omnibus addresses this issue by integrating over 110 tools from categories like ALM, PPM, CRM, ITSM, ERP, and PLM, allowing organizations to establish a unified tools ecosystem that promotes effortless collaboration. Its intuitive plug-and-play integration allows for quick setups, enabling users to configure tools in mere minutes with just a few clicks. This platform guarantees comprehensive project visibility by providing end-to-end traceability through the integration of data across multiple tools. Furthermore, it incorporates a built-in disaster recovery system that ensures data synchronization without any loss, contributing to operational resilience. By utilizing real-time metrics and dashboards, organizations can achieve timely project delivery while upholding high standards of quality throughout their operations, thus enhancing overall project management effectiveness. Additionally, the customization options for integrations allow teams to tailor the platform to fit their unique workflows, further driving productivity and efficiency in their projects. This adaptability ensures that organizations can respond swiftly to changing market demands and optimize their processes for better outcomes.
What is InteGreat Web Services?
InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$110 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Kovair Software
Date Founded
2000
Company Location
United States
Company Website
www.kovair.com/omnibus-integration/
Company Facts
Organization Name
Collabrance
Date Founded
2009
Company Location
United States
Company Website
www.collabrance.com/what-we-do/resources/integreat
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging