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What is Kubit?

Warehouse-Native Customer Journey Analytics—No Black Boxes. Total Transparency. Kubit is the leading customer journey analytics platform, purpose-built for product, data, and marketing teams that need self-service insights, real-time data visibility, and complete control—without engineering bottlenecks or vendor lock-in. Unlike legacy analytics solutions, Kubit is natively integrated with your cloud data warehouse (Snowflake, BigQuery, Databricks), so you can analyze customer behavior and user journeys directly at the source. No data exports. No hidden models. No black-box limitations. With out-of-the-box capabilities for funnel analysis, retention metrics, user pathing, and cohort analysis, Kubit delivers actionable insights across the full customer lifecycle. Layer in real-time anomaly detection and exploratory analytics to move faster, optimize performance, and drive user engagement. Leading brands like Paramount, TelevisaUnivision, and Miro rely on Kubit for its flexibility, enterprise-grade governance, and best-in-class customer support. See why Kubit is redefining customer journey analytics at kubit.ai

What is Gainsight?

Transforming your clients into a robust engine for growth is entirely possible with the right approach. The Gainsight Customer Cloud brings together all the essential technologies to ensure smooth product adoption, aiding your customers in achieving their objectives alongside your business. By skillfully managing the customer journey across various departments, you can build enduring relationships and continuously yield impressive outcomes. Merging comprehensive SaaS product analytics with customized in-app interactions allows you to offer users exceptional experiences. Collecting valuable feedback and engaging with respondents to complete the feedback loop helps reveal insights that significantly enhance customer experience. This versatile platform acts as a centralized resource for customer data systems, empowering every team member with actionable insights to improve decision-making focused on customer satisfaction. Additionally, it promotes revenue growth through in-depth whitespace analysis, well-crafted upsell and cross-sell strategies, and streamlined renewal processes to boost profitability. In achieving these goals, businesses can not only strengthen connections with their customers but also secure their long-term success in an increasingly competitive landscape. Ultimately, fostering such relationships ensures that companies remain agile and responsive to market demands, paving the way for sustained growth.

Media

Media

Integrations Supported

Segment
Slack
AppsFlyer
Databricks
Google Cloud BigQuery
Microsoft Azure
Vertica

Integrations Supported

Segment
Slack
5X
Ecosystems
GTM Buddy
Gmail
Intellum Platform
MoData
Nango
NetSuite
Oracle CRM On Demand
Pendo
RO Innovation
Rambox
Syncari

API Availability

API Availability

Pricing Information

Kubit offers transparent, scalable pricing based on Monthly Tracked Users (MTUs), making it easy to align costs with your actual usage. All plans include unlimited events and seats—so you never have to worry about overage fees or hidden charges. With a no-code setup and native integration with your cloud data warehouse, Kubit minimizes engineering lift while accelerating time-to-insight.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kubit

Company Location

United States

Company Website

www.kubit.ai/

Company Facts

Organization Name

Gainsight

Date Founded

2009

Company Location

United States

Company Website

www.gainsight.com

Categories and Features

Customer Journey Mapping Tools

Attribution Modeling
Behavioral Analytics
Data Import / Export
Predictive Analytics

Data Modeling

Not specified

Digital Analytics

Not specified

Marketing Analytics

Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
Website Analytics

Mobile App Analytics

Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Retention Tracking
Revenue Tracking

Product Analytics

Attribution
Churn Reporting
Customer Journey Analytics
Data Export
Data History Retention
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

User Research

Not specified

Web Analytics

Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

AI Customer Success

Not specified

Churn Prevention

Not specified

Customer Retention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Digital Adoption Platforms

Audience Segmentation
Contextual Guidance
In-App Training
Launch Management
Self Service Tools
Surveys & Feedback
User Onboarding

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Uninstall Tracking

Personalization

Behavioral Targeting
Content Analytics
Experience Management
Website Personalization

Product Analytics

Not specified

Product Management

Feedback Collection

Revenue Operations

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

UX

For Mobile
For Websites
User Journeys

Web Analytics

Goal Tracking
Pageview Tracking
User Interaction Tracking

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