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What is LINK Services?

LINK Services provides instant access to test specifications, supplier interactions, test failures, lab notifications, corrective measures, and performance indicators. This cutting-edge application is crafted to improve the management of Product Compliance Testing by streamlining the various processes associated with product and material testing and conformity. It equips supply chain partners with a comprehensive set of tools to efficiently organize and communicate about tasks and analytics related to testing initiatives, covering aspects such as test ordering, results, lab reporting, corrective actions, product certifications, bills of materials, and other essential quality management functions. By integrating brand and retailer enterprise systems like PLM and ERP/SAP with suppliers and testing laboratories—whether they are in-house or external—LINK consolidates all pertinent data into a unified, lab-agnostic platform. This integration ensures that all parties involved can easily access and share vital information, thereby significantly improving collaboration and compliance throughout the entire supply chain. Additionally, this system fosters a more transparent working relationship among all stakeholders, leading to enhanced overall efficiency in product compliance efforts.

What is Grand Avenue Software?

An online software solution tailored for medical device manufacturers that streamlines their operations and eases adherence to regulatory standards. This suite features modules such as Audit Management, Corrective and Preventive Actions (CAPA), and Complaint Handling. It has been specifically developed to ensure compliance with ISO 13485 and 21 CFR Part 11 from the outset, providing a robust framework for quality management. Additionally, its user-friendly interface allows companies to efficiently navigate complex compliance requirements while maintaining high standards of product safety and effectiveness.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Green Arrow Labs

Date Founded

2005

Company Location

United States

Company Website

www.greenarrowlabs.com/Solutions/Software

Company Facts

Organization Name

Grand Avenue Software

Date Founded

2002

Company Location

United States

Company Website

www.grandavenue.com

Categories and Features

CAPA

Not specified

Product Compliance

Not specified

Categories and Features

Calibration Management

Calibration Instructions
Calibration Schedules
Due Date Tracking

CAPA

Audit Management
CAPA Planning
Change Management
Complaint Management
Incident Management
Nonconformance Tracking
Quality Control
Training Management

Change Management

Approval Workflow
Audit Trail
Release Management
Task Management
Training Management

Complaint Management

Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
Quality Assurance Management
Routing

Document Version Control

Access Controls/Permissions
Approval Process Control
Audit Trail
Revision History

Equipment Management

Not specified

Preventive Maintenance

Maintenance Scheduling
Reminders

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Vendor Management

Audit Management
Vendor Qualification Tracking

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