LTVPlus vs. Chat Agents

A significant challenge persists in the payment landscape, amounting to a staggering trillion-dollar issue: subscription recurring payments fail approximately 24% of the time. This high failure rate stems from inherent flaws in a payment system designed primarily for one-time transactions rather than ongoing subscriptions. FlexPay, an innovative FinTech startup, addresses this challenge by assisting merchants in retaining more subscribers through the recovery of failed credit card transactions related to recurring payments, thereby recapturing revenue that would have otherwise been lost. Businesses that rely on recurring payments often face systemic issues within the payment ecosystem, leading to an average rejection rate of one out of every four transactions, with a troubling two-thirds of these rejections being false declines—payments that should have been approved. By leveraging artificial intelligence to enhance payment processes, the FlexPay platform develops tailored recovery strategies for each transaction, resulting in remarkable approval rates. With its INVISIBLE RECOVERY™ feature, FlexPay engages directly with the payments infrastructure to ensure that customers remain unaware of any payment failures. This approach stands out as the quickest and most effective method for recovering soft declines. Overall, FlexPay not only helps businesses retain their subscribers but also enhances their overall revenue potential.

With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.

Revolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.

kama.ai's Designed Emotional Intelligence, known as kama DEI, deeply comprehends the nuances of your client's or user's situation or inquiry, similar to how we, as humans, empathize with one another. Our cutting-edge Natural Language Understanding (NLU) technology, along with our exclusive knowledge base and human value guidance algorithm, facilitates a remarkable level of human-like comprehension and reasoning during user interactions. The content within our knowledge base is effortlessly crafted in natural language and evaluated based on universal human values, leading to the development of an ever-evolving Virtual Agent capable of addressing inquiries from clients, employees, and other stakeholders. The conversational pathways we create prioritize the delivery of product and service information in a manner that resonates with the communication style preferred by your product experts or client practitioners. Notably, there is no need for data scientists or programmers to be involved in this process. kama DEI Agents are capable of engaging via our website chat interface, Facebook Messenger, smart speakers, or mobile applications, ensuring a versatile communication experience. Ultimately, our goal is to provide the right information to the appropriate audience at precisely the right moment, thereby enabling continuous client engagement, enhancing your marketing return on investment, and fostering loyalty to your brand. This comprehensive approach ensures that your stakeholders receive timely support, contributing to a more connected and responsive customer experience.

An All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.

With the trust of over 25 million users globally, Jotform serves as a comprehensive platform that enhances data gathering, automates workflows, and facilitates online sales without requiring any coding skills. Utilizing Jotform’s intuitive drag-and-drop Form Builder, companies can easily design personalized forms and surveys to gather leads, contact details, payments, appointments, and e-signatures. Users can select from a library of more than 10,000 templates tailored for various purposes, such as feedback forms or event registrations, or opt to create their own unique forms from the ground up. The platform’s sophisticated features, including conditional logic, autoresponders, and compatibility with over 200 integrations, significantly optimize operational processes. Moreover, Jotform's AI-driven Agents provide immediate customer support by assisting users during the form submission journey, addressing inquiries, and ensuring a seamless experience, which minimizes the reliance on manual support. With the addition of Jotform’s Store Builder, businesses can establish an online storefront to market products, services, and subscriptions, as well as collect donations and process payments through a wide array of over 30 payment gateways. Furthermore, tools like the Approvals feature, PDF Editor, and Report Builder empower organizations to convert gathered data into insightful actions and streamline workflows for enhanced productivity. This multifaceted approach makes Jotform a vital resource for businesses seeking to improve their operational efficiency and customer engagement.

DialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerID™, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.

Level 6 presents a wide range of solutions, including adaptable reloadable debit cards and customized software, all designed to boost the efficiency and cost-effectiveness of your current incentive programs. If you are in the midst of launching a new initiative, our approachable minimum requirements enable you to bring your vision to life with just a quick phone consultation. Discover how our state-of-the-art technology and streamlined processes can potentially reduce your management expenses by 30% or more. We recognize that developing and implementing a successful incentive program can be quite challenging. Our team is composed entirely of professionals with client-facing experience, ensuring that your needs are always prioritized in our strategies. Notably, we have maintained a flawless record, never losing a client project to a competitor, highlighting our unwavering dedication to excellence. Learn about the distinctive qualities that set Level 6's services apart from others in the market. Our incentive programs are designed to yield impressive results, and we are so confident in the measurable returns on investment that every Level 6 contract includes generous exit clauses for our clients. Additionally, we offer a customized program website, a thorough collection of documentation, verification of submissions, and dedicated customer support through both email and phone to guarantee a smooth experience for you and your participants. Your success remains our foremost goal, and we are committed to assisting you at every stage of the process, ensuring that all your requirements are met comprehensively.

Our autodialer solution is designed to streamline various communication processes including sales calls, payment collection, and appointment notifications. Additionally, it is capable of facilitating mass emergency voice broadcasts. This versatile system is perfect for telecommunications companies or businesses offering call center solutions. It features a multi-tenant architecture with billing options, can be customized with white-labeling, and is cost-effective as users can select their preferred Voice Provider. By efficiently handling busy signals, disconnected lines, and unanswered calls, our autodialer software can significantly boost productivity; it also passes calls to live agents and leaves messages on answering machines when necessary. This functionality ensures that no potential opportunity is missed, making it a valuable tool for any organization looking to enhance its communication efforts.

KORONA POS stands out as an innovative point of sale solution tailored for retailers, event organizers, quick-service eateries, and cafes. Its subscription model includes seamless updates, around-the-clock customer service, and no additional fees or hidden charges. With KORONA POS, businesses can optimize their workflows, boost productivity, and gain valuable insights into their operations. This system is recognized as the fastest-growing POS platform in the United States, boasting an array of features such as comprehensive reporting, inventory tracking, product performance metrics, customer loyalty programs, promotional tools, and staff management capabilities. For those interested in learning more, scheduling a demo or initiating a trial is easy and comes with no obligations. You will receive personalized assistance from a dedicated account manager who will walk you through each essential feature necessary for your business's growth and success. This hands-on approach ensures you maximize the benefits of the software from day one.