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What is Laiye?
Laiye stands out for its ability to combine Artificial Intelligence with Robotic Process Automation, resulting in Intelligent Automation solutions that range from the digitalization of mundane tasks to the creation of customized automation systems designed to solve complex business challenges. The vision of the company is to transform the future through Intelligent Automation, impacting both businesses and individuals positively. Our mission is to enable you and your clients to enhance business performance while simultaneously elevating customer satisfaction levels. With seamless AI integration, our products feature an intuitive drag-and-drop interface for easy deployment. Our Intelligent Document Processing models are built to learn independently, while our Chatbot is equipped with sophisticated Natural Language Understanding capabilities. Acknowledging that quick and smooth implementations are essential for effective automation projects, we have developed our platform with a keen emphasis on user experience, ensuring that it aligns well with the needs of its users. Our unwavering dedication to innovation not only establishes us as leaders in the Intelligent Automation field but also empowers organizations to succeed in an ever-evolving digital environment. We believe that by harnessing advanced technologies, we can help businesses navigate complexities and achieve remarkable results.
What is Etiya Chatbot?
In the current business environment, improving the experiences of both customers and employees has become a primary priority for many strategic plans. As a result, utilizing the right technological solutions is crucial for effectively and swiftly addressing the needs of these groups. Chatbots, which can be either rule-based or driven by artificial intelligence, function as sophisticated conversational agents that replicate human interaction through digital messaging, facilitating real exchanges for a variety of purposes such as obtaining information and performing tasks. Rule-based chatbots provide automated replies that follow set guidelines, making them particularly effective for simplifying notification systems through direct information sharing and request handling. On the other hand, AI-driven chatbots deliver customized communication shaped by data and insights from various sources, improving resource allocation and operational efficiency while offering a more personalized user experience. As organizations become increasingly aware of the advantages these technologies offer, the prevalence of chatbots is steadily increasing, transforming how companies connect with their customers and employees. This shift not only enhances engagement but also drives innovation in customer service and internal processes.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Laiye
Date Founded
2015
Company Location
China
Company Website
laiye.com/en/
Company Facts
Organization Name
Etiya
Date Founded
2004
Company Location
Holland
Company Website
www.etiya.com/en/products/chatbot
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Robotic Process Automation (RPA)
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant