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What is Latitude?

Safeguard your brand's reputation and cultivate customer loyalty by implementing fast and secure payment systems for refunds and payouts. Traditional refund methods, such as paper checks, can be inefficient and slow, making it difficult to address customer issues promptly. A recent study by Emplifi revealed that over 80% of customers may abandon a brand after experiencing just two negative interactions, highlighting the crucial need for effective payment systems between businesses and consumers. Quick and hassle-free refunds, reimbursements, and other financial transactions are vital for maintaining customer satisfaction and protecting your brand’s reputation. Latitude provides a sophisticated software solution designed to simplify complex refund procedures, corporate distributions, reimbursements, and various payouts. Our innovative full-service workflow solution streamlines the entire B2C payments process, effectively eliminating manual delays. By accelerating the refund procedure, it enhances the customer experience while also offering significant cost savings for your business. Consequently, embracing a modern payment solution is not just advantageous but essential for any brand aspiring to succeed in a competitive landscape. In doing so, businesses can ensure they meet and exceed customer expectations consistently.

What is AvidXchange?

AvidXchange revolutionizes payment processes for businesses, enabling them to concentrate on their core priorities. Our accounts payable (AP) solutions empower clients to enhance efficiency, transparency, and authority within their AP workflows. Enhance Efficiency: Expedite the approval of invoices and minimize administrative burdens, allowing team members to engage in more critical initiatives. Boost Transparency & Authority: Achieve immediate insights into the status of invoices and payments while crafting personalized workflows to align with your approval requirements. Access Anytime, Anywhere: Enhance productivity and eliminate delays by managing AP responsibilities around the clock. Moreover, AvidXchange, Inc. operates as a licensed money transmitter for B2B payments across the U.S., holding a Money Transmitter license from the New York State Department of Financial Services, along with other states necessitating such a license. This extensive regulatory compliance underscores our commitment to secure and reliable financial transactions.

Media

Media

Integrations Supported

AppFolio Property Manager
Blackbaud Altru
CINC Systems
CTI Cloud
Condo Manager
Entrata
FRONTSTEPS Caliber
IBSRE Property Management Accounting
JD Edwards EnterpriseOne
M3
MRI Software
QuickBooks Desktop Premier
QuickBooks Enterprise
QuickBooks Online
QuickBooks Online Advanced
RISSOFT
Sage 100 Contractor
Sage 300 Construction and Real Estate (CRE)
Sage Intacct
Vantaca

Integrations Supported

AppFolio Property Manager
Blackbaud Altru
CINC Systems
CTI Cloud
Condo Manager
Entrata
FRONTSTEPS Caliber
IBSRE Property Management Accounting
JD Edwards EnterpriseOne
M3
MRI Software
QuickBooks Desktop Premier
QuickBooks Enterprise
QuickBooks Online
QuickBooks Online Advanced
RISSOFT
Sage 100 Contractor
Sage 300 Construction and Real Estate (CRE)
Sage Intacct
Vantaca

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Brightwell

Date Founded

2001

Company Location

United States

Company Website

www.brightwell.com/latitude

Company Facts

Organization Name

AvidXchange

Date Founded

2000

Company Location

United States

Company Website

www.avidxchange.com

Categories and Features

Categories and Features

Accounts Payable

Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Expense Report

Approval Process Control
Invoice Management
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time Tracking
Workflow Management

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Spend Management

Approval Workflow
Budgeting / Forecasting
Expense Tracking
Multi-Currency
Prepaid Cards
Procurement Management
Receipt Management
Spend Analysis
Spend Control
Supplier Management

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