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What is LeadDesk?

LeadDesk offers groundbreaking auto and predictive dialing capabilities that can elevate an agent's daily call volume from 40 to an astonishing 120. This significant increase in calling capacity can have a profound effect on your revenue and overall financial success. Featuring eight distinct dialing options, including both auto and predictive settings, LeadDesk equips your outbound sales agents to connect with customers effectively across various situations. Transitioning from a traditional manual dialing system to LeadDesk can enable your call center team to engage with three times the number of prospects each day. As a key decision-maker, you can improve your campaign's return on investment by leveraging LeadDesk’s user-friendly tools for creating, managing, and evaluating sales and marketing initiatives without the constant need for outside expertise. This autonomy allows you to fine-tune your call center strategies continuously using real-time analytics and historical performance metrics, ensuring that your campaigns are perpetually optimized for success. By adopting LeadDesk, you can harness its capabilities to not only enhance your operational efficiency but also significantly boost your sales potential, paving the way for unprecedented growth.

What is Dialpad Ai Sales?

Introducing the ultimate phone tailored specifically for sales professionals, designed to elevate cold calls through high-definition quality and AI-driven real-time coaching, because every sales rep benefits from a little assistance. This all-in-one device combines video conferencing, dialing, and SMS capabilities to ensure that essential data is readily accessible, alleviating any potential overwhelm for your team. With integrated speech coaching, representatives can easily recognize if they’re speaking too quickly, too slowly, using excessive filler words, or projecting their voices too loud. Call analytics and insightful dashboards provide valuable information and best practices to enhance performance. To safeguard against data loss, it also features automatic call logging, with transcripts and notes that can seamlessly integrate into your CRM system. Thanks to Voice Intelligence, reps can effortlessly communicate effectively during calls, while real-time battle cards empower them to make informed decisions on the spot. By analyzing call sentiment, assisting team members, preserving at-risk deals, and pinpointing optimal coaching moments, this phone transforms the sales process. Utilizing advanced Speech Recognition for precise transcription, Natural Language Processing for detailed analysis, and Machine Learning to deliver intelligent suggestions instantly, it redefines what a sales phone can achieve. Ultimately, this innovative tool not only streamlines communication but also enhances the overall effectiveness of your sales team, making it an indispensable asset in today's competitive market.

Media

Media

Integrations Supported

Pipedrive
Salesforce
Zendesk
Basecamp
Capturi
Cerby
Copper
Front
GetAccept
HubSpot CRM
Knack
Lyftrondata
Mailshake
Microsoft OneNote
PagerDuty
Quickbase
Salesmate
ServiceNow
Todoist
vcita

Integrations Supported

Pipedrive
Salesforce
Zendesk
Basecamp
Capturi
Cerby
Copper
Front
GetAccept
HubSpot CRM
Knack
Lyftrondata
Mailshake
Microsoft OneNote
PagerDuty
Quickbase
Salesmate
ServiceNow
Todoist
vcita

API Availability

Has API

API Availability

Has API

Pricing Information

89€ / license per month
Free Trial Offered?
Free Version

Pricing Information

$95 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LeadDesk

Date Founded

2010

Company Location

Finland

Company Website

leaddesk.com

Company Facts

Organization Name

Dialpad

Date Founded

2008

Company Location

United States

Company Website

www.dialpad.com/products/sales-dialer/

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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