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What is LeadMailbox?

Since its establishment in 2004, LeadMailbox has played a vital role in helping numerous clients meet their sales goals. Our lead management system effectively brings together multiple lead sources, simplifying the process for users. With a range of essential tools offered at affordable monthly prices, LeadMailbox guarantees that everyone can benefit from our services. We pride ourselves on maintaining integrations with a variety of lead partners while consistently broadening our service offerings. Our powerful telephony suite includes features such as instant calling, click-to-call options, power dialing, and inbound numbers. Furthermore, we deliver compelling SMS and email marketing campaigns and provide personalized support to boost your marketing initiatives. Whether you run a small business or manage a large corporation, our all-encompassing solutions are tailored to efficiently address your unique requirements. By choosing LeadMailbox, you're not just investing in tools, but in a partnership focused on your success.

What is First Contact SaaS?

First Contact delivers powerful software tailored for managing agent workflows and call scripts, significantly improving both inbound and outbound call operations. This solution is specifically designed to match your unique business requirements through customized workflow and management information features. It includes functionalities like preview and progressive dialing, call blending, and smooth integration with your CRM and contact center solutions. Moreover, it incorporates an intuitive Workflow-Based Scripting feature that supports meaningful conversations with customers, effectively guiding interactions while reducing training expenses and minimizing risks in business operations. You are able to collect and analyze the outcomes of each call, yielding essential insights into your business processes. This all-encompassing software ensures that your cloud-based call scripting integrates seamlessly with your current telephony systems and CRM. Consequently, it not only enhances customer engagement but also promotes improved operational efficiency. Furthermore, by harnessing data-driven insights, your organization can make strategic decisions that contribute to elevating service quality across the board. Ultimately, this tool equips businesses with the capability to refine their approach and drive success in an increasingly competitive landscape.

Media

Media

Integrations Supported

Aidium
Botsplash
Cyclr
FlowUp
LenderHomePage
Sales Boomerang

Integrations Supported

Aidium
Botsplash
Cyclr
FlowUp
LenderHomePage
Sales Boomerang

API Availability

Has API

API Availability

Has API

Pricing Information

$45 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LeadMailbox

Company Website

www.leadmailbox.com

Company Facts

Organization Name

First Contact SAAS

Date Founded

1994

Company Location

United Kingdom

Company Website

www.firstcontactsaas.com

Categories and Features

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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