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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is LeadMaximizer?
LeadMaximizerTM is a cloud-based solution designed to streamline the management of partner relationships, enabling businesses to enhance and oversee their alternative sales or lead referral programs effectively. This innovative tool allows organizations to seamlessly track and manage leads and sales produced by external representatives or agents. It proves particularly advantageous for companies that generate income through various channels, including independent sales agents and manufacturer representatives. In essence, any business utilizing an external sales team can harness our technology to significantly boost their sales effectiveness. Furthermore, users can access customized key performance indicators based on their permission levels, ensuring that all team members have the necessary insights at their fingertips. Unlike traditional CRM systems that often require lengthy implementation periods, our clients generally begin to see positive results within just a few weeks of placing their orders. This swift deployment enables businesses to quickly adapt and fully realize their sales potential without facing unnecessary hold-ups. Ultimately, LeadMaximizerTM empowers organizations to focus on growth and capitalize on every sales opportunity that comes their way.
What is Computer Market Research?
Computer Market Research specializes in automated channel management solutions designed to enhance channel efficiency, strengthen partner relationships, and boost shared profits. Their services effectively remove the burden of managing extensive data feeds from partners, resulting in a more streamlined and cost-effective process. CMR offers a comprehensive overview of price adjustment initiatives, including marketing efforts and rebate programs. With both client/server and web-based solutions, their platform accelerates the collection, processing, analysis, and reporting of distributor and reseller data. Additionally, Computer Market Research presents a diverse range of channel management applications aimed at enhancing and reinforcing partner loyalty. Their Software-as-a-Service (SaaS) offerings simplify the complexities of sales channels, allowing businesses to capture untapped revenue effortlessly. Automation facilitates the standardization of point-of-sale and inventory data, enabling hassle-free management of sales and marketing strategies, increasing partner engagement, collaborating on promotional activities, closing more sales, and much more. Furthermore, all their solutions are backed by continuous service and support, ensuring that clients can focus on their core business while Computer Market Research handles the operational challenges. With their expertise, organizations can expect not only enhanced efficiency but also sustainable growth in their channel partnerships.
Integrations Supported
NetSuite
SAP Business One
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
$125 per hour
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Netphoria
Company Website
www.leadmaximizer.com
Company Facts
Organization Name
Computer Market Research
Date Founded
1984
Company Location
United States
Company Website
www.computermarketresearch.com
Categories and Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Partner Relationship Management (PRM)
Asset Management
Business Plans
Channel Marketing Automation
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Lead Generation
Lead Sharing
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management
Categories and Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Channel Marketing
Campaign Management
Channel Analytics
Content Management & Sharing
Incentive Management
Inventory Control
Lead Management
Multiple Channel Configurations
Order Management
Partner Management
Pipeline Management
Social Promotion
Partner Relationship Management (PRM)
Asset Management
Business Plans
Channel Marketing Automation
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Lead Generation
Lead Sharing
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management