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What is Leadent Digital?

Excelling in field service can be a formidable challenge, yet we offer the expertise, tactics, and solutions necessary to support you in this pursuit. Our mission revolves around improving and aligning your customer interactions, operational efficiency, and regulatory compliance throughout field operations. We deliver insightful and relevant consultancy aimed at enhancing field activities. If you choose to implement one of our partners' solutions for optimizing your field services, we guarantee exceptional implementation services conducted by experts proficient in both technology and field service practices. By utilizing our knowledge of field service technology and processes, we develop tailored software plugins or custom solutions designed to fulfill your unique requirements, allowing you to gain a competitive edge in providing outstanding field service. Moreover, we furnish a strategic roadmap to foster the continuous improvement of field operations, focusing on the integration of personnel, processes, and technology. Additionally, we provide impartial advice to help you select technology solutions that will endure and serve your field operations effectively. This approach not only equips your organization for sustainable growth and achievement but also positions you to thrive amidst the evolving challenges of the industry. In essence, our comprehensive support aims to ensure that your field service operations are not just successful, but also resilient in the face of future changes.

What is FieldConnect?

Utilizing field service software that effectively incorporates mapping technology can significantly enhance the efficiency of technicians in the field. Additionally, software that is seamlessly connected to your accounting system can lead to a substantial decrease in billing cycle durations. This allows field technicians to access all necessary information before, during, and after their service appointments, ensuring they are well-prepared for each task. By equipping your team with the right tools, you can attract and keep highly skilled workers who are motivated to excel in their roles. Furthermore, FieldConnect offers resources for gathering and reporting on a comprehensive array of workplace safety and compliance standards. Customers will benefit from a user-friendly self-service portal, making it simple for them to submit support inquiries. With FieldConnect’s software, managing field service technicians efficiently while they are on the road becomes a seamless process. This not only streamlines operations but also enhances overall customer satisfaction and service quality. Overall, the integration of such advanced technologies promotes a more productive and responsive field service environment.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Dynamics 365 Business Central
Microsoft Dynamics GP
Microsoft Dynamics SL
QuickBooks Online
Sage 300 Construction and Real Estate (CRE)
Sage Intacct
Viewpoint Spectrum
Viewpoint Vista
XOi

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Competitive pricing to meet your needs.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Leadent Digital

Date Founded

2018

Company Location

United Kingdom

Company Website

www.leadent.digital/

Company Facts

Organization Name

FieldConnect

Date Founded

2002

Company Location

United States

Company Website

www.fieldconnect.com

Categories and Features

Field Service Management

Mobile Access
Routing
Work Order Management

GIS

Image Exporting
Image Management
Internet Mapping
Map Creation
Map Sharing

Categories and Features

Building Maintenance

Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Routing
Scheduling
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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