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What is Leadent Digital?

Excelling in field service can be a formidable challenge, yet we offer the expertise, tactics, and solutions necessary to support you in this pursuit. Our mission revolves around improving and aligning your customer interactions, operational efficiency, and regulatory compliance throughout field operations. We deliver insightful and relevant consultancy aimed at enhancing field activities. If you choose to implement one of our partners' solutions for optimizing your field services, we guarantee exceptional implementation services conducted by experts proficient in both technology and field service practices. By utilizing our knowledge of field service technology and processes, we develop tailored software plugins or custom solutions designed to fulfill your unique requirements, allowing you to gain a competitive edge in providing outstanding field service. Moreover, we furnish a strategic roadmap to foster the continuous improvement of field operations, focusing on the integration of personnel, processes, and technology. Additionally, we provide impartial advice to help you select technology solutions that will endure and serve your field operations effectively. This approach not only equips your organization for sustainable growth and achievement but also positions you to thrive amidst the evolving challenges of the industry. In essence, our comprehensive support aims to ensure that your field service operations are not just successful, but also resilient in the face of future changes.

What is Fieldpoint?

Fieldpoint’s cutting-edge field service management software equips you to improve efficiency, streamline processes, and enhance the overall service management experience significantly. By facilitating seamless integration with your ERP and accounting systems, it guarantees an exceptional user experience while unlocking vital productivity needed for your company's expansion. Recently, the software has been upgraded with advanced mobile functionalities that bolster daily operations throughout your organization. Specifically tailored for enterprises, Fieldpoint’s solution is designed to amplify productivity, boost revenue, and elevate customer satisfaction levels. It skillfully manages intricate service demands, fluctuating schedules, and a high volume of field activity. Users can automate, oversee, monitor, and fine-tune their field service operations to meet unique requirements. The software is further enhanced by a powerful mobile application that allows field technicians and service managers to access essential information both online and offline. Among its many standout features is Fieldpoint's robust API and pre-configured integrations, which enable seamless connections with various systems. This all-encompassing strategy empowers businesses to remain agile and responsive in today’s rapidly evolving landscape, ensuring they can adapt to new challenges and opportunities as they arise.

Media

Media

Integrations Supported

Field Nation
NetSuite
QuickBooks Online
QuickBooks Online Advanced
Sage Intacct
Salesforce

Integrations Supported

Field Nation
NetSuite
QuickBooks Online
QuickBooks Online Advanced
Sage Intacct
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Leadent Digital

Date Founded

2018

Company Location

United Kingdom

Company Website

www.leadent.digital/

Company Facts

Organization Name

Fieldpoint

Date Founded

1998

Company Location

Canada

Company Website

www.fieldpoint.net

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

GIS

3D Imagery
Census Data Integration
Color Coding
Geocoding
Image Exporting
Image Management
Internet Mapping
Interoperability
Labeling
Map Creation
Map Sharing
Near-Matching
Reverse Geocoding
Spatial Analysis

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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