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What is LegalChat?
LegalChat sets itself apart in the legal services industry largely because of its methodical, scientific approach. We carefully observe the nuanced factors that can lead to substantial effects, including the names and visuals displayed to users in the chat interface, which significantly influence both the quantity of interactions and the quality of discussions. Our drive for innovation stems not from the ease of attracting potential clients, but from the effectiveness of the solutions we provide. We are committed to an ongoing path of improvement as an organization, a service provider, and a partner in collaboration. Uniquely, LegalChat is the sole chat solution specifically crafted to meet the distinct needs of law firms and legal service providers. Whenever your clients require more detailed information, it is conveniently accessible, ensuring you are perpetually prepared to address their inquiries. This dedication to scientific accuracy and customized solutions enhances our ability to strengthen connections between law firms and their clients, ultimately leading to better service and satisfaction. In this way, we redefine the standards of client engagement in the legal sector.
What is Advanced Chat Solutions?
We offer a groundbreaking solution for customer engagement that places your clients' needs at the forefront, potentially even surpassing your own priorities. Acting as an extension of your existing customer support teams, we provide a dedicated remote workforce that excels in various facets of customer success. Central to our philosophy is a commitment to community upliftment, as we believe that individuals from underprivileged backgrounds often possess a unique perspective on customer service and loyalty shaped by their experiences. Our focus on hiring and nurturing top-tier talent in North America guarantees that we employ individuals who are genuinely invested in creating personal connections with your customers. With the ability to swiftly scale our operations, we effectively handle chat volumes for businesses of all sizes, from emerging startups to large corporations. Some of our major partners have seen their customer base grow by over 20,000 new clients each day, showcasing our expertise in managing scalability and high volumes effortlessly. Furthermore, our services are designed to integrate seamlessly with leading ERPs and CRMs, positioning us as a flexible and reliable ally in your customer engagement strategy. This enables you to concentrate on your primary business objectives while we manage the crucial customer interactions that drive your success. Ultimately, our dedication to excellence and community engagement sets us apart in the industry.
Integrations Supported
Google Analytics
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Zendesk
Integrations Supported
Google Analytics
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LegalChat
Company Location
United States
Company Website
www.legalchat.com
Company Facts
Organization Name
Advanced Chat Solutions
Date Founded
2009
Company Location
United States
Company Website
acs.shrinkstack.com