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What is Legion?

Our intellectual property has demonstrated its ability to effectively scale within real-world security contexts, handling billions of security events efficiently. Castle Shield's offering is powered by an advanced log collection engine that features comprehensive analysis and correlation capabilities alongside a multitenant SIEM platform. This architecture enables our clients to allocate one Security Analyst for every 100 customers, simplifying resource management. Furthermore, our solution initiates a streamlined analysis process that oversees and coordinates multiple environments, fostering enhanced cybersecurity awareness. The adaptability of our solution makes it straightforward to deploy within a provider’s cloud infrastructure, ensuring total control while addressing chain of custody issues to meet established forensic investigation protocols. Ultimately, the multi-tenant, scalable nature of our platform not only delivers security solutions and remediation services but also provides significant cost benefits to our clients, enhancing their overall operational efficiency. This approach yields a dual advantage of robust security and financial savings for users.

What is HCL BigFix Service Management?

HCL BigFix Service Management is an AI-powered enterprise service management platform that streamlines incident, request, problem, change, and asset management through no-code workflows for fast, user-friendly onboarding. The platform leverages intelligent automation, AI-driven insights, and seamless third-party integrations to improve operational efficiency, reduce costs, and elevate overall service management maturity. It also offers advanced security, anytime-anywhere accessibility, and scalability to support organizations of all sizes. With integrated risk analysis and mitigation, HCL BigFix Service Management enables effective governance and operational control. Its purpose-built secure multi-tenancy supports shared and multi-cloud environments, providing comprehensive data isolation across tenants and operational layers. This flexibility makes it equally well suited for enterprises and MSPs.

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No images available

Media

Integrations Supported

Quiver

Integrations Supported

Dell APEX AIOps
HCL BigFix
HCL BigFix AEX
HCL IntelliOps Event Management
HCL MyXalytics
HCL iAutomate
HCL iObserve

API Availability

API Availability

Has API

Pricing Information

$1000/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem
Linux

Supported Platforms

SaaS
Android
Windows
Mac
On-Prem

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Castle Shield

Date Founded

2019

Company Location

United States

Company Website

castle-shield.com

Company Facts

Organization Name

HCLSoftware

Date Founded

2019

Company Location

United States

Company Website

www.hcl-software.com/bigfix/products/service-management

Categories and Features

SIEM

Not specified

Categories and Features

AI IT Agents

Not specified

AI-Powered ITSM Tools

Not specified

IT Service

Not specified

ITSM

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Incident Management
Problem Management
Self Service Portal

MSP

Not specified

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