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What is Leo?

Choose between an inbound assistant that reacts to events like new lead submissions or an outbound assistant that functions on a set timetable. Once you select your preferred assistant, seamlessly integrate it with our array of tools and outline the specific features you desire. Your AI phone assistant will soon be equipped to handle both outgoing and incoming calls efficiently. You have the freedom to create multiple assistants, allowing you to implement your workflows effortlessly and complete the setup in less than two minutes. Each phone agent is tailored with a unique knowledge base and tools that cater to your specific needs. This eliminates the need for time-consuming training for new representatives. Experience the advantage of extensive customization options, including voice selection, prompt definitions, and the choice of language models. Our phone agents are available round the clock, every day of the year, to effectively manage both types of calls. Callers can also opt to be transferred to a human representative at any moment during their conversation for added assistance. Moreover, every call is automatically recorded unless you specify otherwise, giving you the opportunity to review and evaluate any interaction whenever you wish. This practice not only helps you uphold a high standard of customer service but also ensures ongoing customer satisfaction and trust. In addition, the ability to analyze recorded calls allows for continuous improvement in communication strategies and service delivery.

What is Knovvu Virtual Agent?

Imagine deploying an advanced virtual agent at each point of customer interaction to handle routine tasks, enabling you to concentrate on improving customer experiences. By automating customer service functions, you can offer round-the-clock support to your clients without increasing operational costs. Implementing an additional agent at each customer channel can quickly address straightforward inquiries, allowing your team to focus on more intricate issues. Customer feedback shows that the Knovvu Virtual Agent often saves approximately five full-time equivalent agent positions. Utilizing our unique Speech Recognition (SR) and Natural Language Understanding (NLU) capabilities, the Knovvu Virtual Agent accurately interprets customer intent and responds without needing live agents. With its superior speech recognition accuracy, the Knovvu Virtual Agent adeptly manages basic tasks, enhances self-service options, and cuts down on expenses related to customer service. This forward-thinking strategy not only maximizes resource distribution but also markedly elevates overall customer satisfaction levels. In addition, by streamlining operations, businesses can foster a more responsive environment, benefiting both employees and customers alike.

Media

Media

Integrations Supported

ActiveCampaign
Apollo
Binance
Bubble
Clarifai
ClickUp
Formbricks
Google Calendar
Google Contacts
Linear
MailerLite
MySQL
Nifty
Odoo
Pushover
SendFox
Vbout
Zendesk
ZeroBounce
Zoom

Integrations Supported

ActiveCampaign
Apollo
Binance
Bubble
Clarifai
ClickUp
Formbricks
Google Calendar
Google Contacts
Linear
MailerLite
MySQL
Nifty
Odoo
Pushover
SendFox
Vbout
Zendesk
ZeroBounce
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Leo

Company Website

www.askleo.io

Company Facts

Organization Name

Sestek

Company Location

United Kingdom

Company Website

www.sestek.com/virtual-agent-knovvu

Categories and Features

Categories and Features

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