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What is Lexer?

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

What is Black Crow AI?

Black Crow is committed to enabling businesses, regardless of their size, by making artificial intelligence technology more approachable. Our first product optimizes paid marketing techniques for direct-to-consumer brands through the use of predictive audience insights. More than 250 DTC merchants have embraced Black Crow AI, witnessing remarkable advancements in their marketing performance. You can gain 50% more customers without any increase in your media spending, transforming your retargeting and prospecting strategies. Our predictive capabilities not only boost remarketing ROI by pinpointing your most valuable visitors but also unlock new audience segments for broader prospecting. We strive to simplify and automate your marketing processes, empowering you to enhance your paid marketing efficiency with the aid of machine learning forecasts. By utilizing Black Crow's predictive audience solutions, you can significantly elevate your marketing endeavors. Our patented technology predicts customer value in real-time across a multitude of DTC and eCommerce platforms, enabling online merchants to greatly improve their paid marketing effectiveness and accelerate growth. Furthermore, our seamless integration process can be accomplished in mere minutes using one of our tag manager templates, ensuring that getting started is more straightforward than ever. This ease of use complements the powerful features of our technology, allowing businesses to focus on strategic growth rather than technical hurdles.

Media

Media

Integrations Supported

Cordial
Facebook
Google Ads
Shopify
Attentive
Campaign Monitor
Dynamic Yield
Facebook Ads
Google Analytics
Google Shopping
Instagram
Iterable
Lightspeed Retail
LinkedIn
LiveRamp
Mailchimp
ReSci
Salesforce Marketing Cloud
The Trade Desk
TikTok

Integrations Supported

Cordial
Facebook
Google Ads
Shopify
Attentive
Campaign Monitor
Dynamic Yield
Facebook Ads
Google Analytics
Google Shopping
Instagram
Iterable
Lightspeed Retail
LinkedIn
LiveRamp
Mailchimp
ReSci
Salesforce Marketing Cloud
The Trade Desk
TikTok

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lexer

Date Founded

2008

Company Location

Australia

Company Website

lexer.io

Company Facts

Organization Name

Black Crow AI

Company Location

United States

Company Website

www.blackcrow.ai/

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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