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What is LexisNexis Trail Tracker?

LexisNexis® Trail Tracker™ equips investigators with the tools needed to develop case strategies, outline essential actions, record observations, set alerts, and manage documentation. This innovative platform improves workflows by offering capabilities such as monitoring the progress of cases, tracking referral insights, assigning claims to appropriate departments for evaluation, and effectively distributing cases among investigators to optimize their workloads. Furthermore, Trail Tracker™ acts as a crucial resource for the management of Special Investigations Units (SIUs), allowing for the evaluation of investigator performance across various cases, monitoring recoveries and savings, and producing comprehensive reports on unit activities. By unifying all relevant information within a single platform, it enhances both efficiency and consistency in the investigative process. This holistic strategy not only refines operational procedures but also fosters improved collaboration among team members, ensuring that all aspects of each case are handled seamlessly. Through these capabilities, Trail Tracker™ ultimately supports the pursuit of justice and accountability.

What is Altia SmartCase?

SmartCase provides an adaptable and cost-effective records management system designed for various sectors, including government, public, and private enterprises. This comprehensive solution acts as a flexible platform for managing incidents, investigations, and cases, allowing users to navigate their cases effectively through user-friendly visuals and workflows. With SmartCase, you can tailor the organization and management of your cases to fit your unique requirements, ensuring a customized case management experience. Altia offers unwavering support throughout every stage, from the initial setup to ongoing operations, which helps to reduce any interruptions in your routine tasks. This dedication to assistance remains in place for the entire duration of your contract with Altia. The SmartCase system is engineered to securely gather vital information in the format you prefer, promoting smooth communication among all parties involved in the investigative process. In partnership with Microsoft, SmartCase emphasizes security while providing a robust management experience. As a result, SmartCase not only simplifies case management for organizations but also fosters improved collaboration and operational efficiency, ultimately driving better outcomes in case handling. Additionally, the platform's intuitive design makes it accessible for users of all skill levels, ensuring that everyone can effectively contribute to the case management process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LexisNexis

Date Founded

1970

Company Location

United States

Company Website

risk.lexisnexis.com/products/trail-tracker

Company Facts

Organization Name

Altia

Date Founded

2002

Company Location

United Kingdom

Company Website

www.altiaintel.com/case-and-investigation-management/

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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