Incident Tracker Reviews & Ratings

Incident Tracker

4.3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 6 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 4.5 out of 5 stars

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What is LexisNexis Trail Tracker?

LexisNexis® Trail Tracker™ equips investigators with the tools needed to develop case strategies, outline essential actions, record observations, set alerts, and manage documentation. This innovative platform improves workflows by offering capabilities such as monitoring the progress of cases, tracking referral insights, assigning claims to appropriate departments for evaluation, and effectively distributing cases among investigators to optimize their workloads. Furthermore, Trail Tracker™ acts as a crucial resource for the management of Special Investigations Units (SIUs), allowing for the evaluation of investigator performance across various cases, monitoring recoveries and savings, and producing comprehensive reports on unit activities. By unifying all relevant information within a single platform, it enhances both efficiency and consistency in the investigative process. This holistic strategy not only refines operational procedures but also fosters improved collaboration among team members, ensuring that all aspects of each case are handled seamlessly. Through these capabilities, Trail Tracker™ ultimately supports the pursuit of justice and accountability.

What is Incident Tracker?

Incident Tracker stands out as one of the most budget-friendly reporting tools currently available. This software collaborates seamlessly with a variety of Healthcare Agencies throughout the United States. Utilizing Microsoft Azure, Incident Tracker ensures top-tier security and data protection, adhering to HIPAA certifications. If necessary, we can arrange for a Business Associate Agreement tailored for your organization. Incident Tracker is not only cost-effective but also easy to navigate, offering customization options for categories, locations, and the digitization of paper forms. It features automated email notifications and workflows, along with tools for trending and analytics, as well as a comprehensive report life cycle. Users can conveniently set custom statuses for efficient tracking. This versatile platform is suitable for security companies of all sizes, globally. It empowers users to generate and utilize essential analytics and documentation tools in their respective fields. The capability to upload images and documents directly into reports enhances functionality, making it an exceptionally user-friendly solution. Overall, Incident Tracker is designed to meet the diverse needs of its users while maintaining simplicity in operation.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
Microsoft Azure
Microsoft Entra ID

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Contact us for pricing information.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

LexisNexis

Date Founded

1970

Company Location

United States

Company Website

risk.lexisnexis.com/products/trail-tracker

Company Facts

Organization Name

Incident Tracker

Date Founded

2003

Company Location

United States

Company Website

www.incident-tracker.com

Categories and Features

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Investigation Management

Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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