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What is LexisNexis Trail Tracker?

LexisNexis® Trail Tracker™ equips investigators with the tools needed to develop case strategies, outline essential actions, record observations, set alerts, and manage documentation. This innovative platform improves workflows by offering capabilities such as monitoring the progress of cases, tracking referral insights, assigning claims to appropriate departments for evaluation, and effectively distributing cases among investigators to optimize their workloads. Furthermore, Trail Tracker™ acts as a crucial resource for the management of Special Investigations Units (SIUs), allowing for the evaluation of investigator performance across various cases, monitoring recoveries and savings, and producing comprehensive reports on unit activities. By unifying all relevant information within a single platform, it enhances both efficiency and consistency in the investigative process. This holistic strategy not only refines operational procedures but also fosters improved collaboration among team members, ensuring that all aspects of each case are handled seamlessly. Through these capabilities, Trail Tracker™ ultimately supports the pursuit of justice and accountability.

What is KAPS?

Kelmar’s KAPS system, tailored for managing unclaimed property, is a versatile and scalable Software as a Service (SaaS) platform specifically aimed at government initiatives dealing with unclaimed assets. This innovative solution enables administrators to efficiently manage the entire lifecycle of unclaimed property, starting from the submission of reports and receipts and extending through due diligence mailing, escheatment, claims processing, and payment execution, all via a relational database interface that focuses on system configurations rather than requiring extensive custom coding. KAPS integrates seamlessly with state websites and features cloud-based document imaging, automated communications with property owners, and built-in LexisNexis verification for identity confirmation, in addition to leveraging the Kelmar Fraud Index for AI-enhanced risk evaluations. The system employs robust and secure authentication protocols and undergoes annual assessments to ensure compliance with SOC 2 Type 2 and ISO 27001:2022 standards, while also holding GovRAMP authorization. Moreover, its enhanced capabilities support auction closure processes, enable manual online reporting for smaller stakeholders, and assist in managing tangible property, thus providing a thorough approach to unclaimed property administration. As a result, each component of KAPS plays a critical role in promoting efficient and transparent practices in the management of unclaimed assets, solidifying its importance as an essential resource for governmental organizations. Ultimately, the KAPS system stands out as a comprehensive solution that not only streamlines operations but also fosters trust among the stakeholders involved in the unclaimed property process.

Media

Media

Integrations Supported

KSS Call Manager
LexID
LexisNexis Instant Verify
LexisNexis Property Data

Integrations Supported

KSS Call Manager
LexID
LexisNexis Instant Verify
LexisNexis Property Data

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LexisNexis

Date Founded

1970

Company Location

United States

Company Website

risk.lexisnexis.com/products/trail-tracker

Company Facts

Organization Name

Kelmar

Company Location

United States

Company Website

www.kelmarassoc.com/unclaimed-property-solutions/management-systems

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

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