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DialerAIOur autodialer solution is designed to streamline various communication processes including sales calls, payment collection, and appointment notifications. Additionally, it is capable of facilitating mass emergency voice broadcasts. This versatile system is perfect for telecommunications companies or businesses offering call center solutions. It features a multi-tenant architecture with billing options, can be customized with white-labeling, and is cost-effective as users can select their preferred Voice Provider. By efficiently handling busy signals, disconnected lines, and unanswered calls, our autodialer software can significantly boost productivity; it also passes calls to live agents and leaves messages on answering machines when necessary. This functionality ensures that no potential opportunity is missed, making it a valuable tool for any organization looking to enhance its communication efforts.
What is LexisNexis Voice Biometrics?
LexisNexis Voice Biometrics provides a remarkable authentication solution tailored for organizations and government bodies that frequently engage in numerous high-risk transactions, whether they occur remotely or through call centers. Similar to how a fingerprint works, a voice biometric or "voice print" recognizes individuals by examining the distinct sound characteristics, patterns, and rhythm of their voice. This service not only enhances security during remote, high-stakes transactions but also ensures a smooth experience for customers. By implementing LexisNexis® Voice Biometrics, organizations can bolster security measures, elevate customer satisfaction, and reduce the costs and risks associated with remote authentication methods. This advanced voice biometric authentication system, when paired with our identity verification solutions, offers a robust framework for secure enrollment and access for returning users in contact centers. As a result, businesses can achieve improved reliability in their transaction processes while embracing this innovative technology. Furthermore, the integration of such solutions paves the way for a more secure and efficient operational environment.
What is BioSP?
BioSPâ„¢ (Biometric Services Platform) is an adaptable and open framework intended to support a biometric system that has advanced capabilities for processing and managing biometric information within a web services context. This platform provides critical functionalities such as workflow management, data processing, and formatting, making it particularly suitable for large-scale biometric operations. It excels in settings that require the collection of biometric data through a decentralized network, followed by the integration, analysis, processing, distribution, comparison, and sharing of information among various system components. With a modular, programmable, scalable, and secure design, BioSP effectively manages all aspects of transaction workflows, including messaging, submissions, responses, and logging. The platform is built using open-source components and complies with Jakarta EE standards. Furthermore, it performs automated analysis, processing, formatting, quality assurance, and reporting of biometric images and data, guaranteeing high-quality results for its users. Its flexibility allows for simple customization to address specific application requirements, making it a highly efficient solution in the biometric technology landscape. By streamlining these processes, BioSP provides a comprehensive toolset for organizations looking to enhance their biometric data management capabilities.
Integrations Supported
AwareABIS
Oracle Cloud Infrastructure
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LexisNexis
Date Founded
1970
Company Location
United States
Company Website
risk.lexisnexis.com/products/voice-biometrics
Company Facts
Organization Name
Aware
Company Location
United States
Company Website
www.aware.com/biometrics/biometric-services-platform-biosp/