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What is Lexmark Managed Print Services?
Lexmark leverages its vast expertise in customer engagement and cutting-edge technologies like cloud computing, IoT, and advanced analytics. Their Global IoT System utilizes IoT features to improve operational effectiveness. Lexmark's printers and multifunction products (MFPs) are outfitted with sensors that continuously track their performance. By analyzing this performance data, Lexmark identifies usage trends, reduces waste, and addresses security issues, thereby easing the burden on your IT team. Choosing Lexmark's Managed Print Services (MPS), which connects over a million devices worldwide, allows you to lower expenses, simplify billing processes, and improve customer service. Unlike other providers that depend on disparate systems for billing and service management, Lexmark presents a unified solution that efficiently manages your entire operational ecosystem. Furthermore, by incorporating artificial intelligence (AI) into toner and supply management, Lexmark ensures timely deliveries based on actual use, relieving you of the complexities of inventory management. This forward-thinking strategy not only enhances resource management but also leads to substantial operational advancements for organizations. Ultimately, Lexmark’s commitment to innovation positions you for success in a rapidly evolving digital landscape.
What is ARC Managed Print Services?
Managed print services have been established for many years, but traditionally, these contracts have predominantly benefited manufacturers and dealers, often leaving customers with limited choices in equipment and leasing conditions that may not align with their needs. With the introduction of the ARC Print app, you can conveniently order supplies and request service calls directly from your smartphone. Discover how the ARC Managed Print Service program can assist in reducing costs, achieving sustainability objectives, and enhancing operational efficiency. By consolidating your equipment, services, and supplies through a single provider, you streamline your processes significantly. When various departments independently acquire printing equipment, services, and supplies, expenses can escalate quickly. Lacking a cohesive strategy for the management of these services complicates the tracking of expenses, leading to an overwhelming number of invoices that can strain your accounts payable team. A robust Managed Print Services framework presents a clear and cost-effective solution that allows you to regain control over extensive print fleets, ensuring your organization runs more effectively. Furthermore, this strategy fosters improved resource management while encouraging better collaboration among different departments, ultimately contributing to a more unified approach to printing needs. With enhanced visibility and control, organizations can make more informed decisions and optimize their printing resources.
Integrations Supported
Paladin POS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Lexmark
Date Founded
1991
Company Location
United States
Company Website
www.lexmark.com/en_us/services/managed-print-services.html
Company Facts
Organization Name
ARC
Company Location
United States
Company Website
www.e-arc.com/printing-solutions/managed-print-services/