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What is Lily AI?

Lily AI is revolutionizing the retail sector by embedding consumer-centric language throughout the entire shopping ecosystem, which leads to the optimization of technology investments and can result in revenue growth that surpasses nine figures. By translating qualitative attributes of products into a universally relevant, customer-focused mathematical language with unparalleled accuracy, Lily AI delivers an attribution level that is unmatched in the market. Upgrade your existing ecommerce platforms, search functionalities, product information management systems, and SEO/SEM strategies with the most extensive and precise product attribution data currently available, featuring over 20,000 attributes that are consistently expanding. This groundbreaking strategy not only enhances customer interaction but also equips businesses with powerful insights derived from rich data, enabling them to make strategic decisions that drive growth. In an era where data-driven choices are paramount, leveraging such innovative technology can set companies apart from their competitors.

What is Inbenta Search?

Enhance the accuracy of your results using the Inbenta Semantic Search Engine, which understands the underlying intent of customer questions. Being the most widely deployed self-service feature, present on 85% of websites, the ability to deliver the most relevant information can greatly elevate the overall customer experience on your platform. Inbenta Search consolidates data from a variety of customer relationship management systems, including Salesforce.com and Zendesk, along with other selected online resources. By utilizing Inbenta's advanced Symbolic AI and Natural Language Processing technologies, this sophisticated semantic search tool interprets user queries effectively, provides prompt and accurate responses, and contributes to lower support costs. Moreover, the integration of Inbenta’s Symbolic AI technology negates the necessity for extensive data training, enabling rapid setup and immediate benefits from the Inbenta Search engine. As a result, businesses can not only boost customer satisfaction but also optimize their operational expenditures in a streamlined manner, ultimately leading to a more efficient service delivery model.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NICE Workforce Management (WFM)
NTT Cloud Communications
Salesforce
TCS BaNCS
Zendesk

Integrations Supported

Amazon Web Services (AWS)
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NICE Workforce Management (WFM)
NTT Cloud Communications
Salesforce
TCS BaNCS
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lily AI

Date Founded

2015

Company Location

United States

Company Website

www.lily.ai/

Company Facts

Organization Name

Inbenta

Date Founded

2005

Company Location

United States

Company Website

www.inbenta.com/en/products/search/

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Categories and Features

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