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ZendeskZendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.
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AnalyticsCreatorAnalyticsCreator helps Microsoft data teams turn governed design into deployable data solutions without introducing a proprietary runtime layer. Teams use AnalyticsCreator to define warehouse structures, transformation logic, historisation rules, relationships and dependencies in a central model. From that model, the application can generate native implementation assets for technologies such as SQL Server, SSIS, Azure Data Factory, Microsoft Fabric and Power BI. The approach is designed for organisations that want to standardise how data warehouses and data products are engineered while keeping full control of the resulting code and project artefacts. Generated outputs can be integrated into existing Git, Azure DevOps and CI/CD workflows for versioning, review and controlled deployment across environments. AnalyticsCreator supports dimensional, 3NF and hybrid modelling as well as common engineering patterns including delta loading, Slowly Changing Dimensions, snapshots and historisation. Documentation, lineage and dependency information are maintained alongside the project design, making it easier to assess the impact of proposed changes and keep implementation aligned with the underlying model. The AnalyticsCreator Governed Control Model provides the foundation for this process by keeping business meaning, technical structures and implementation logic connected. Design Intelligence builds on that context by making governed project metadata, lineage, dependencies and design rules available to authorised AI tools and agents. Typical use cases include modernising SQL Server and SSIS estates, building Microsoft Fabric solutions, standardising Power BI delivery and creating repeatable data warehouse and data product engineering processes.
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Dialpad SupportMost contact centers are stitched together from tools that don't talk to each other — a phone system here, a chatbot there, a support queue that loses context the moment it changes hands. Dialpad Contact Center replaces that patchwork with one AI-native platform where voice, digital, and human agents work from the same intelligence. The difference is agentic action. Rather than summarizing a call after the fact, Dialpad's AI agents reason through the issue in real time and carry it to resolution on their own — no handoff required unless one actually adds value. Voice and data stop living in separate silos, so every channel feeds the same connected picture of the customer. That connected picture gets smarter with use. Dialpad is already past 775 million AI recaps, and every conversation adds to a base of intelligence that keeps improving resolution speed, agent output, and customer satisfaction over time. It's all run through Dialpad's Guardian layer, which keeps AI behavior secure, auditable, and within the boundaries enterprises expect. The result: up to 80% of tickets resolved without a person touching them, and a support team that spends its time on the cases that actually need human judgment — intelligence doing the routine work, people handling what matters. Skeptical an AI contact center can deliver on that? Dialpad's Proving Ground lets you pilot and measure real ROI before you commit, rather than adopting on promises alone.
What is Ling 3.0 Flash?
Ling 3.0 Flash is an evolved language model specifically designed for long-term agent tasks, featuring rapid response capabilities, low activation levels, and reliable tool utilization. With a Mixture-of-Experts architecture, it encompasses an impressive total of 124 billion parameters, activating 5.1 billion parameters for each token, which optimizes its performance while ensuring efficient inference. The model showcases a remarkable native context window of 256K tokens, expandable to a maximum of 1 million tokens, facilitating effective information retrieval from extensive contexts. In comparison to its earlier version, the original Flash model, Ling 3.0 Flash offers superior stability for extended operations, enhances tool-calling accuracy, adheres more closely to instructions, and shows improved compatibility with agent harnesses and coding tasks. Furthermore, its advanced spatial awareness capabilities allow it to construct grids of physical scenes and assess relative positions with precision, while its hybrid reasoning abilities increase success rates across various task complexities. This model not only represents a substantial advancement in language modeling technology but also ensures users can attain exceptional performance across a wide array of applications, thus broadening its potential use cases. Overall, Ling 3.0 Flash stands out as a groundbreaking development in the field, likely to influence future applications significantly.
What is GigaChat 3 Ultra?
GigaChat 3 Ultra is a breakthrough open-source LLM, offering 702 billion parameters built on an advanced MoE architecture that keeps computation efficient while delivering frontier-level performance. Its design activates only 36 billion parameters per step, combining high intelligence with practical deployment speeds, even for research and enterprise workloads. The model is trained entirely from scratch on a 14-trillion-token dataset spanning ten+ languages, expansive natural corpora, technical literature, competitive programming problems, academic datasets, and more than 5.5 trillion synthetic tokens engineered to enhance reasoning depth. This approach enables the model to achieve exceptional Russian-language capabilities, strong multilingual performance, and competitive global benchmark scores across math (GSM8K, MATH-500), programming (HumanEval+), and domain-specific evaluations. GigaChat 3 Ultra is optimized for compatibility with modern open-source tooling, enabling fine-tuning, inference, and integration using standard frameworks without complex custom builds. Advanced engineering techniques—including MTP, MLA, expert balancing, and large-scale distributed training—ensure stable learning at enormous scale while preserving fast inference. Beyond raw intelligence, the model includes upgraded alignment, improved conversational behavior, and a refined chat template using TypeScript-based function definitions for cleaner, more efficient interactions. It also features a built-in code interpreter, enhanced search subsystem with query reformulation, long-term user memory capabilities, and improved Russian-language stylistic accuracy down to punctuation and orthography. With leading performance on Russian benchmarks and strong showings across international tests, GigaChat 3 Ultra stands among the top five largest and most advanced open-source LLMs in the world. It represents a major engineering milestone for the open community.
Media
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Integrations Supported
Claude Code
GigaChat
Hermes Agent
Kilo Code
OpenClaw
OpenRouter
ZenMux
Integrations Supported
Claude Code
GigaChat
Hermes Agent
Kilo Code
OpenClaw
OpenRouter
ZenMux
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Free
Open source
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ant Group
Date Founded
2014
Company Location
China
Company Website
www.ant-ling.com
Company Facts
Organization Name
Sberbank
Date Founded
1841
Company Location
Russia
Company Website
giga.chat