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What is Linkence?

Linkence is an advanced AI copilot platform that enhances the efficiency of organizations by merging intelligent search capabilities, AI-driven agents, and comprehensive knowledge management into one cohesive workspace. Acting as a Chief of Operations for modern teams, it effortlessly integrates with a variety of existing tools, including Gmail, Outlook, Slack, Microsoft Teams, Notion, Google Drive, OneDrive, SharePoint, Jira, Confluence, GitHub, Salesforce, HubSpot, Zendesk, and many more. The Workspace AI serves as the operational leader within the organization, adeptly managing tasks such as generating regular reports, pinpointing challenges, drafting a multitude of documents, creating Excel exports, answering queries grounded in real company data, and executing authorized actions across various business platforms. In addition to these capabilities, the Customer Support AI functions as the primary AI handler for incoming communications, skillfully managing each message and drafting personalized replies via email and WhatsApp according to set policies and ticket details, while effectively ensuring that more complex issues are escalated to human representatives when needed. By integrating these diverse functionalities, Linkence not only optimizes operations but also promotes greater collaboration among all teams, ultimately driving success within the organization. This holistic approach empowers teams to work more efficiently and foster a culture of continuous improvement.

What is Eloquens AI?

Eloquens AI serves as an innovative, AI-powered email assistant that continuously handles and responds to everyday communications in over 160 languages, ensuring flawless grammar and reflecting the sender's tone. This system adeptly oversees a multitude of email exchanges across diverse teams and departments, facilitating intelligent scalability while offering a human-in-the-loop feature through draft mode and customizable AI personas. It supports flexible workflows and guarantees knowledge-based replies by leveraging documents and uploaded materials to improve precision and contextual understanding, and it skillfully routes complex or sensitive inquiries to human agents, including the capability to arrange appointments as necessary. Furthermore, it seamlessly integrates with popular email platforms like Gmail, Microsoft 365/Outlook, and Kerio Connect, as well as knowledge management systems such as Google Drive and OneDrive, along with customer support tools like Zendesk or Kayako. In addition to these features, it provides inbox filtering, efficient conversation management, insightful performance metrics, and compliance with enterprise standards, delivering a thorough solution for email administration. The advanced functionalities of Eloquens AI not only enhance communication but also streamline operational efficiency within organizations, making it an essential asset in today's fast-paced work environments. Ultimately, its comprehensive approach to email management positions it as a leading tool for organizations striving to optimize their communication processes.

Media

Media

Integrations Supported

Gmail
Google Drive
Microsoft OneDrive
Microsoft Outlook
Zendesk
Confluence
GitHub
HubSpot CRM
Jira
Microsoft SharePoint
Microsoft Teams
Notion
Salesforce
Slack

Integrations Supported

Gmail
Google Drive
Microsoft OneDrive
Microsoft Outlook
Zendesk
Kayako
Kerio Connect
Microsoft 365

API Availability

API Availability

Pricing Information

$20 per month

Pricing Information

$65 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Linkence

Company Location

United States

Company Website

linkence.ai/

Company Facts

Organization Name

Eloquens AI

Company Location

United States

Company Website

eloquens.ai/

Categories and Features

AI Agents

Not specified

Categories and Features

AI Email Writers

Not specified

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