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What is Liongard?

Streamline, secure, and enhance your IT managed services with Liongard, the sole automation platform that offers comprehensive visibility throughout your entire tech stack. This capability empowers your team to operate at ten times their usual efficiency. The monotonous task of manually logging in to oversee Internet Domains, SQL servers, and other systems can be eliminated. By consolidating systems within Liongard, you can efficiently audit historical data, monitor significant changes, set proactive alerts, and generate reports across your IT infrastructure. With Liongard's integrated automation platform, onboarding new customers and keeping track of system modifications becomes a seamless daily process. Moreover, this platform aids in gathering data for business assessments, identifying new project potentials, and transforming clients into Managed Services. As a result, your managed service provider can achieve greater profitability, improved efficiency, and enhanced security, covering everything from the evaluation of prospective clients to the safeguarding of their systems. Automation provided by Liongard reduces the likelihood of human error, thus streamlining operations significantly. Ultimately, embracing Liongard means not only enhancing your current capabilities but also preparing your organization for future growth and stability.

What is Alert Centric?

Alert Centric delivers an all-encompassing backup alert-reporting solution specifically designed for Managed Service Providers (MSPs), enabling them to unify alerts from diverse backup systems into one cohesive dashboard. This innovative tool consistently monitors backups from various vendors and locations, detects any failures, and promptly sends real-time, customizable notifications to technicians, thus reducing human errors and significantly cutting down the time needed for backup verification. By aggregating alerts via email or integrations, it ranks them based on severity, correlates related incidents, and escalates issues when necessary. Furthermore, automated workflows can trigger actions like restarting services or blocking IP addresses, while also generating reports and visual data regarding backup conditions, trends, and metrics for effective resolution. Designed for quick implementation, Alert Centric effortlessly integrates with PSA tools and supports all major backup vendors, enabling MSPs to ensure comprehensive confidence in the integrity of their clients' backups through proactive oversight and streamlined monitoring. The platform is distinguished not only by its robust functionality but also by its intuitive interface, which greatly enhances users' experiences, making it an invaluable tool for technicians. Ultimately, Alert Centric empowers MSPs to optimize their backup management processes while maintaining high standards of client service.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Autotask PSA
CrashPlan
DNSWatch
Datto Workplace
GoDaddy
Hudu
IT Glue
Kaseya VSA
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Microsoft Hyper-V
MyGlue
Network Glue
NinjaOne
SQL Server
ShadowProtect
VMware ESXi
pfSense

Integrations Supported

Amazon Web Services (AWS)
Autotask PSA
CrashPlan
DNSWatch
Datto Workplace
GoDaddy
Hudu
IT Glue
Kaseya VSA
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Microsoft Hyper-V
MyGlue
Network Glue
NinjaOne
SQL Server
ShadowProtect
VMware ESXi
pfSense

API Availability

Has API

API Availability

Has API

Pricing Information

$29
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Liongard

Date Founded

2015

Company Location

United States

Company Website

www.liongard.com

Company Facts

Organization Name

Invarosoft

Date Founded

2017

Company Location

United States

Company Website

www.invarosoft.com/alertcentric/

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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