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What is Listen?

Listen is an AI-first research platform that automates the customer interview process, providing companies with fast, actionable insights. The platform conducts AI-powered interviews with personalized probing, generating real-time qualitative and quantitative data across various industries. Whether you need to test product concepts, measure brand perception, or evaluate creative content, Listen’s AI ensures that you get comprehensive feedback in hours, not days. With a pool of millions of participants and the ability to work in multiple languages, Listen Labs streamlines customer research while delivering deeper, more authentic insights from both video and text interactions.

What is Collectif?

Collectif operates as a user research platform powered by AI, specifically designed for SaaS, and simplifies the process of collecting research and analyzing feedback with remarkable efficiency. This platform reveals crucial insights that may be concealed within support tickets, feedback forms, sales discussions, and more, achieving this in mere minutes instead of the typical days it would require. It processes a variety of data types, which encompass support tickets, user feedback, interviews, sales conversations, product reviews, reasons behind deal closures, and determinants contributing to customer churn. So, what is its operational mechanism? Users can seamlessly connect their current tools or upload recordings of interviews to the platform. After this, it automatically produces transcripts, assigns topic and sentiment tags, and delivers summaries and insights utilizing the advanced capabilities of GPT-4. This functionality enables users to quickly pinpoint challenges and opportunities, making it exceedingly convenient to query their data directly! Moreover, the intuitive design promotes a greater comprehension of customer requirements, thereby significantly improving decision-making processes within the organization. In essence, Collectif enhances the way businesses understand and respond to their customers.

Media

Media

No images available

Integrations Supported

Google Business Profile
HubSpot CRM
HubSpot Customer Platform
Segment
Trustpilot
Typeform
Zapier
Zendesk

Integrations Supported

Google Business Profile
HubSpot CRM
HubSpot Customer Platform
Segment
Trustpilot
Typeform
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€399/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Listen Labs

Date Founded

2023

Company Location

United States

Company Website

listenlabs.ai/

Company Facts

Organization Name

Collectif

Company Location

Poland

Company Website

collectif.ai

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Categories and Features

Popular Alternatives

Popular Alternatives

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Listen

Listen Labs