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What is Listen?

Listen is an AI-first research platform that automates the customer interview process, providing companies with fast, actionable insights. The platform conducts AI-powered interviews with personalized probing, generating real-time qualitative and quantitative data across various industries. Whether you need to test product concepts, measure brand perception, or evaluate creative content, Listen’s AI ensures that you get comprehensive feedback in hours, not days. With a pool of millions of participants and the ability to work in multiple languages, Listen Labs streamlines customer research while delivering deeper, more authentic insights from both video and text interactions.

What is Genway?

Genway AI stands out as a cutting-edge user research platform fueled by artificial intelligence, designed to enable teams to define their research aims, engage in meaningful interviews, and glean valuable insights from their customer base seamlessly. The process begins with users outlining their research objectives, after which Genway's digital interviewer takes charge, independently arranging and conducting the interviews. Once these conversations are wrapped up, the platform provides immediate summaries, automatic tagging, theme detection, emotional and facial expression analysis, as well as quantitative metrics to support the interpretation of the gathered data. This adaptable tool is crucial for performing contextual and usability studies, covering areas such as prototype testing, churn analysis, and obtaining feedback after product launches, which allows researchers to gather qualitative "thick data" on a large scale while smoothly incorporating the findings into their workflows. Moreover, Genway places a strong emphasis on user privacy, being fully prepared for enterprise applications, and holding certifications that comply with GDPR, SOC 2, HIPAA, and CCPA standards to ensure that sensitive data is managed responsibly. In addition to serving as a holistic solution, Genway AI significantly improves research productivity and equips teams to make informed, data-driven choices with assurance, ultimately transforming the way organizations approach user research.

Media

Media

Integrations Supported

Figma
Jira
Segment
Slack
Zendesk

Integrations Supported

Figma
Jira
Segment
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Listen Labs

Date Founded

2023

Company Location

United States

Company Website

listenlabs.ai/

Company Facts

Organization Name

Genway

Date Founded

2023

Company Location

United States

Company Website

www.genway.ai/

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Categories and Features

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