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What is LiveBank?

LiveBank emerges as a pioneering fintech platform that effectively combines the advantages of affordable self-service online banking with the personalized guidance typically found in physical branches. Acting as an omnichannel solution, it facilitates immediate and secure customer interactions across a variety of platforms, such as chat, video, audio, and social media, which significantly improves the remote advisory experience. Featuring an array of tools for collaboration, communication, routing, and recording, this platform allows users to create a tailored experience that fully leverages an omnichannel strategy. By empowering banks to engage with customers through attractive offers and timely assistance via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), and Biometrics, among other features, it transforms the way financial services are delivered. Uniquely, it is the first of its kind to integrate support for a bank's sales and operational workflows, enabling effective cross-selling and up-selling through personalized offer presentations. Additionally, LiveBank's versatile functionalities ensure that financial institutions can adeptly address the varied requirements of their clients, ultimately boosting customer satisfaction and loyalty while fostering long-lasting relationships. This comprehensive approach positions LiveBank as a game-changer in the fintech landscape, redefining how banks interact with their customers in a digital age.

What is FRONTeO e-Banking?

FRONTeO e-Banking is a sophisticated multichannel banking solution tailored for both retail and corporate financial institutions, empowering customers to manage their finances and execute transactions anytime and anywhere via their favorite devices, such as PCs, Macs, tablets, and smartphones. The platform boasts an array of built-in functionalities that facilitate seamless management of Accounts, Payments, Beneficiaries, Investments, Loans, and Insurance. Users can customize their settings to align with their individual preferences, and the secure mail module facilitates two-way communication between the bank and its customers. Furthermore, FRONTeO e-Banking effectively manages personalized communications, whether for targeted messages or broader announcements, like introducing new products during marketing campaigns. The system incorporates versatile options for dispatching SMS and email notifications, guaranteeing that customers remain informed with timely updates. By leveraging a Service Oriented Architecture (SOA), FRONTeO e-Banking can be smoothly integrated into pre-existing banking infrastructures, enhancing both functionality and user experience. This level of adaptability not only streamlines operations but also positions banks to elevate their digital services in a competitive market. As such, FRONTeO e-Banking stands out as an optimal solution for financial institutions aiming to innovate and improve their online offerings.

Media

Media

Integrations Supported

Kasisto KAI

Integrations Supported

Kasisto KAI

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LiveBank

Company Location

Poland

Company Website

livebank24.com

Company Facts

Organization Name

Mainsys Engineering

Company Location

Belgium

Company Website

www.mainsysgroup.com/products/fronteo/e-banking

Categories and Features

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Categories and Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

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