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What is LiveSwitch?

We provide crucial video infrastructure that significantly improves the most engaging and interactive real-time communication and entertainment experiences found on the internet. Our service stands out with its impressive speed, revolutionizing the way users connect. Enhance productivity by enabling crystal-clear voice communication across your web, mobile, and native applications. Seamlessly incorporate real-time video chat into your platforms to create a unified user experience. During live streaming events, share various types of rich data, including 3D coordinates and depth information, to enrich the experience. Promote collaboration by allowing chat messages to be sent and received through your streaming app's signaling mechanism. Eliminate delays with sub-second video streaming, ensuring that your audience remains captivated and engaged without losing any moments. Interact with users in real-time at any scale, using instantaneous, bi-directional streams that provide an immersive, "right-there" feeling, ensuring that every second is meaningful. This cutting-edge method not only reshapes the way individuals engage online but also cultivates stronger connections and interactions among users, ultimately leading to a more vibrant online community.

What is IVR Technology Group?

Offer your clients secure automated payment solutions through phone and text messaging. Our platform integrates effortlessly with your current gateway and customer data. Boost customer engagement with proactive automated outreach campaigns that utilize voice, text, and email notifications. Gain immediate insights into customer satisfaction and feedback through automated phone surveys conducted both inbound and outbound. Fulfill your clients' needs for self-service automation while we handle the intricate tasks, allowing you to enjoy the positive responses from your customers. Our Compass Automation Platform acts as a complete Managed Communications Platform as a Service (CPaaS), providing a safe environment for voice and text services. It includes four customizable applications designed to suit your specific needs. As a fully managed service, we take care of all aspects of application management, carrier coordination, and security, allowing your IT team to focus exclusively on achieving your business goals. This strategy not only optimizes your operations but also significantly enhances the overall customer experience, leading to stronger client relationships. With our service, you can ensure that your communications are efficient and effective, further establishing trust with your clientele.

Media

Media

Integrations Supported

C#
Empirix
PayTrace
Wazuh

Integrations Supported

C#
Empirix
PayTrace
Wazuh

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LiveSwitch

Date Founded

2008

Company Location

Canada

Company Website

www.liveswitch.io

Company Facts

Organization Name

IVR Technology Group

Date Founded

2003

Company Location

United States

Company Website

www.ivrtechgroup.com

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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