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What is LobbyCentral?

There is no requirement for installation or ongoing upkeep; merely a web browser and internet access are necessary. Users can customize a range of settings, including visit reasons, queue management, locations, custom fields, and kiosk languages, among others. These self-service kiosks work seamlessly with PCs, mobile tablets, and iPads, making them perfect for reception-less lobbies. A key feature known as ExpressLobbyâ„¢ is integrated into LobbyCentral, allowing customers to check in using only their mobile devices, ensuring a contactless experience. By filling out an online form, customers can easily request a callback for their inquiries or issues, eliminating the frustration of long hold times. Furthermore, customers can book appointments online by selecting from a variety of available dates and times. The utilization of ExpressLobby enables customers to check in efficiently without having to enter your facility physically, thus optimizing the entire process. This forward-thinking strategy not only improves the customer experience but also alleviates crowding in lobby spaces, facilitating a more pleasant environment for everyone. Embracing such technology can significantly enhance overall operational efficiency and satisfaction.

What is Arribatec Hospitality?

Our premium hospitality solutions are crafted to optimize operations for both staff and patrons, significantly improving the overall experience while conserving precious time and resources. These adaptable products can be tailored for a wide range of venues, including boutique hotels, expansive resorts, cruise ships, public spaces, and corporate offices, accommodating both outsourced and in-house service models. The Certify housekeeping tool functions as an all-encompassing management platform for your entire housekeeping operation, digitizing cleaning and inspection processes across all rooms and communal areas. With this system, you can automate, monitor, and analyze the effectiveness of your housekeeping teams while ensuring compliance with industry regulations. Our Fácil check-in solution boasts the world’s first holographic kiosk, creating a truly extraordinary experience for guests at your hotel. Additionally, we offer self-service kiosks that are designed to reflect your hotel’s unique branding and integrate effortlessly with your current systems. By personalizing these kiosks to resonate with your hotel's character, you can cultivate a unique ambiance that makes the kiosk seem like an integral part of your lobby. Ultimately, our groundbreaking products enhance operational efficiency and greatly improve guest satisfaction, making them invaluable assets for any hospitality establishment. The future of hospitality is here, and our innovations pave the way for a more streamlined and enjoyable experience for everyone involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$70 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fuhr Software

Date Founded

2004

Company Location

United States

Company Website

www.thinkfsi.com

Company Facts

Organization Name

Arribatec

Date Founded

2015

Company Location

Norway

Company Website

www.arribatec.com/hospitality/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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