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What is LobbyCentral?

There is no requirement for installation or ongoing upkeep; merely a web browser and internet access are necessary. Users can customize a range of settings, including visit reasons, queue management, locations, custom fields, and kiosk languages, among others. These self-service kiosks work seamlessly with PCs, mobile tablets, and iPads, making them perfect for reception-less lobbies. A key feature known as ExpressLobbyâ„¢ is integrated into LobbyCentral, allowing customers to check in using only their mobile devices, ensuring a contactless experience. By filling out an online form, customers can easily request a callback for their inquiries or issues, eliminating the frustration of long hold times. Furthermore, customers can book appointments online by selecting from a variety of available dates and times. The utilization of ExpressLobby enables customers to check in efficiently without having to enter your facility physically, thus optimizing the entire process. This forward-thinking strategy not only improves the customer experience but also alleviates crowding in lobby spaces, facilitating a more pleasant environment for everyone. Embracing such technology can significantly enhance overall operational efficiency and satisfaction.

What is CERTIFY Lobby?

Transform the experience of your organization for arriving guests by implementing a streamlined visitor management system that not only protects your facility but also enriches the interaction at the front desk. Historically, visitor management has depended on a manual system, often characterized by the use of a physical sign-in sheet or logbook to track and oversee visitors as they navigate through the organization. This outdated approach can result in unnecessary expenses and time delays for businesses as they handle their visitor flow. Acknowledging this challenge, organizations have sought solutions that simplify guest management while leaving a memorable positive impression and upholding a solid reputation. The CERTIFY Lobby, a modern visitor management system, integrates touchless technology to automate and enhance both the check-in and check-out experiences for visitors. For example, in medical facilities, the system effectively employs electronic sign-in kiosks and facial recognition technology to ensure that only authorized visitors gain entry. By embracing such innovative strategies, organizations can greatly improve their visitor management processes and overall security. Additionally, this advancement not only boosts operational efficiency but also reinforces trust and satisfaction among guests.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$70 per month
Free Trial Offered?
Free Version

Pricing Information

$9.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fuhr Software

Date Founded

2004

Company Location

United States

Company Website

www.thinkfsi.com

Company Facts

Organization Name

CERTIFY

Company Location

United States

Company Website

www.certify.me/visitor-management/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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