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Ratings and Reviews 0 Ratings
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Social IntentsProvide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.
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ConvosoConvoso: The Premier Dialer for Ambitious Sales Teams Since its inception in 2006, Convoso has transformed the landscape of outbound sales. With the power of innovative AI technology, our platform goes beyond mere support for growth; it actively facilitates market leadership. We are dedicated to helping you differentiate your business, enhance profitability, engage with more prospects, and elevate your interaction rates to unprecedented levels. Plus, our integrated compliance features guarantee adherence to TCPA regulations and beyond, so you can focus on selling without concern. Trusted by countless enterprises in sectors such as insurance, financial services, solar energy, home improvement, BPOs, lead generation, and legal, Convoso is more than a simple dialing tool. It serves as the essential resource for top-performing closers who aim to succeed. With Convoso, you’re not just dialing numbers; you’re paving the way for remarkable sales achievements.
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Twilio MessagingThe Twilio Messaging API is a vital resource for businesses aiming to seamlessly incorporate messaging functionalities into their applications. This robust RESTful API supports the global transmission and reception of SMS, MMS, and WhatsApp messages, enabling businesses to automate and scale their communication efforts effectively. By accommodating various sender types, including long codes, short codes, toll-free numbers, and alphanumeric sender IDs, Twilio ensures flexibility in message delivery. The Messaging Services feature further optimizes this process by allowing the grouping of global senders and implementing intelligent sending, which automates sender selection while managing compliance regulations. Additionally, the API's support for inbound webhooks facilitates programmatic handling of responses, fostering two-way customer interactions. With comprehensive documentation, sandbox testing, and strong support, Twilio empowers businesses to develop efficient, scalable, and compliant messaging solutions that enhance customer engagement and drive conversions.
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What is LocalResponse?
Introduce your clients to a refined AI-powered assistant designed to elevate your customer interactions. Recognizing that constant availability is impractical, we are here to support you in managing incoming calls, effectively scheduling appointments, and converting potential leads into loyal customers. Ignoring calls can lead to considerable financial repercussions for your enterprise. When you're unable to take a call, our AI assistant will welcome your callers, set up appointments, and, if needed, connect them with a live representative, ensuring that every caller feels valued. Startlingly, 62% of calls to small businesses remain unanswered, highlighting the importance of our service. LocalResponse boasts features such as intelligent call routing that responds to customer needs in real-time, allowing you to maintain seamless operations. With rapid response capabilities, incoming calls are directed swiftly according to the specific requirements of each caller. Moreover, you have the flexibility to personalize your assistant by creating unique greetings and call management strategies for both regular and after-hours operations. This approach not only boosts your lead conversion rates but also enhances overall customer satisfaction, enabling you to concentrate on your core business activities while we handle the rest. By implementing this system, you can ensure that no customer inquiry goes unnoticed, further solidifying your business's reputation for excellent service.
What is Insight IVR?
The PEC Insight Interactive Voice Response (IVR) system is crafted to enhance communication with callers through automation, making interactions more efficient. Whether you want to send reminders for overdue payments, alert customers about upcoming appointments, or provide urgent notifications, the Insight IVR system is your go-to solution. It also assists callers in obtaining automated information about your services, accessing account details, or connecting to the right department or agent. This powerful software enables businesses to realize their interactive call flow ideas effectively. Insight IVR can be set up in a single location with PEC's application development support, or, if you're a third-party developer seeking smooth IVR integration, it stands out as the perfect choice to fulfill your requirements. Furthermore, the adaptability of Insight IVR ensures it caters to diverse business needs, facilitating a tailored experience for both organizations and their clients. With its user-friendly interface and robust features, the system not only improves operational efficiency but also enhances customer satisfaction significantly.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OneLocal
Date Founded
2013
Company Location
Canada
Company Website
info.onelocal.com/referralmagic
Company Facts
Organization Name
Parwan Electronics
Date Founded
1984
Company Location
United States
Company Website
www.pecivr.com
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Categories and Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail