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What is Localorm?

Boost your visibility and foster engagement with your customers! Whether you own a small enterprise or manage a brand with multiple locations, we provide tools designed to enhance your online visibility, manage your reviews, and elevate your business's digital reputation. With the Localorm dashboard, you can effortlessly control your listings, respond to customer feedback, and receive consistent reports. Do you truly know what your customers are expressing about your products and services online? It is essential to listen to customer feedback and actively participate in managing online reviews to safeguard your reputation. Studies show that one negative review can increase the chances of losing a customer by 24%, especially when compared to rivals, underscoring the importance of protecting your online image. The user-friendly Localorm reputation management tool is specifically designed for businesses like yours, offering a cloud-based dashboard that is easy to navigate. In addition to facilitating customer interactions, Localorm provides you with crucial insights into how your brand is perceived online, enabling you to make educated decisions. By prioritizing customer engagement and feedback, you can create a more resilient business presence in the digital landscape.

What is Feed It Back?

Regardless of how you interpret success, it's crucial to set your primary performance indicators in Feed it Back, which will aggregate the required data to assess customer opinions about your business. The dashboard offers an in-depth look at your performance, enabling you to evaluate metrics across different regions and venues with precision. This analysis helps you understand what elements customers value most while also identifying opportunities for improvement, ensuring their ongoing support and recommendations to others. Our team of specialists will collaborate closely with you, spotting trends and ensuring that even the smallest details are not missed, while providing insights that can enhance your brand's standing. You can collect customer feedback using sophisticated, customizable surveys that are user-friendly and efficient, which optimizes response rates and reduces the likelihood of drop-offs. Moreover, leveraging online reviews is crucial for fine-tuning your operations. By actively engaging with these reviews, you not only boost your brand's presence online but also show customers that their input is valued and acted upon. This proactive approach can significantly enhance customer loyalty and cultivate a vibrant community around your business. It's important to remember that every piece of feedback contributes to a richer understanding of your customer base, ultimately guiding your strategic decisions.

Media

Media

Integrations Supported

Access EPoS
Vita Mojo
me&u

Integrations Supported

Access EPoS
Vita Mojo
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nuance Digital

Company Location

Qatar

Company Website

www.localorm.com

Company Facts

Organization Name

Feed It Back

Date Founded

2008

Company Location

United Kingdom

Company Website

feeditback.com

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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