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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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Price2SpyPrice2Spy stands out as a leading global pricing software that provides an extensive range of functionalities, encompassing everything from collecting product pricing and supplementary data to implementing automated repricing systems, as well as offering alerts and reports that deliver valuable insights in real-time. For businesses dealing with a vast array of products or facing intense competition across various sectors, Price2Spy’s eCommerce pricing software can be a reliable ally, enabling you to entrust all operational tasks to our dedicated team. Presently, we assist retailers and brands in over 40 countries with their pricing intelligence needs, facilitating growth in profit margins and helping them stay ahead of competitors. By streamlining automatic price adjustments, Price2Spy not only saves precious time but also empowers your pricing team to concentrate on strategic management and planning, ultimately enhancing overall efficiency and effectiveness in pricing strategies. This combination of features ensures that businesses can adapt swiftly to market changes while maximizing their profitability.
What is Loop Subscriptions?
Loop is a Shopify application specifically created for managing subscriptions, allowing direct-to-consumer (DTC) brands to increase their average order value and reduce cancellations through an engaging rewards system and a customizable subscriber portal. Our goal at Loop is to streamline the subscription experience for DTC brands around the world, ensuring that the DTC community can deliver outstanding service to their subscribers. Distinct from standard subscription applications, Loop seeks to be a genuine partner in your subscription growth journey, collaborating closely to improve your business outcomes. By prioritizing innovative solutions, we aim to revolutionize the manner in which brands connect with their customers through subscriptions, fostering lasting relationships that benefit both parties. Ultimately, our commitment is to empower brands to thrive in a competitive marketplace while enhancing customer loyalty through engaging subscription models.
What is Freshsuccess?
Freshsuccess stands out as a revolutionary platform in the realm of customer success, specifically crafted to assist software and subscription firms in minimizing churn, boosting expansion initiatives, and fostering deeper customer connections. The platform grants users insightful visibility into customer accounts, enabling swift evaluations of account conditions, support requests, billing details, communications, and user engagement statistics. By pinpointing potential risks and opportunities, businesses can proactively address issues that could lead to churn while also discovering potential advocates or growth pathways. Freshsuccess not only standardizes workflows but also optimizes task automation and enforces best practices for Customer Success teams, promoting both efficiency and uniformity. Users can easily access vital performance indicators, including churn rates, expansion figures, product adoption rates, and overall customer health assessments. Renowned among top B2B software and subscription businesses, Freshsuccess employs customer health scores to represent the traits and actions of content customers. This analytical strategy empowers Customer Success professionals to discern risks and opportunities without depending solely on intuition, leading to improved decision-making and heightened customer satisfaction. Additionally, the platform's commitment to continuous improvement means that it evolves alongside its users, ensuring that companies stay ahead of market trends and customer expectations.
Integrations Supported
AfterSell
Google Cloud Identity
Help Scout
Littledata
Maxio
Microsoft Entra ID
Okta
OneLogin
Pandectes GDPR Compliance
Peel
Integrations Supported
AfterSell
Google Cloud Identity
Help Scout
Littledata
Maxio
Microsoft Entra ID
Okta
OneLogin
Pandectes GDPR Compliance
Peel
API Availability
Has API
API Availability
Has API
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Pricing Information
$79 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Loop Subscriptions
Date Founded
2021
Company Location
United States
Company Website
www.loopwork.co
Company Facts
Organization Name
Freshworks
Date Founded
2010
Company Location
United States
Company Website
www.freshworks.com/customer-success-software/
Categories and Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Gamification
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management
Categories and Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis